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SimpleTix is a versatile software that can solve many business problems across different industries. For marketing, events, and accounting …
Overview
What is SimpleTix?
SimpleTix in Corpus Christi offers an eticketing platform for the performing arts with ticketing portal to integrate with a preexisting website, support for multi-day events and multi-day ticketing, seat management (e.g. hiding unavailable seats), membership management such as member discounts,…
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What is SimpleTix?
SimpleTix in Corpus Christi offers an eticketing platform for the performing arts with ticketing portal to integrate with a preexisting website, support for multi-day events and multi-day ticketing, seat management (e.g. hiding unavailable seats), membership management such as member discounts, and…
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- Free/Freemium Version
- Premium Consulting/Integration Services
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Product Demos
SimpleTix Demo Night
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SimpleTix - Selenium Automation Demo
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Product Details
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What is SimpleTix?
SimpleTix Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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SimpleTix is a versatile software that can solve many business problems across different industries. For marketing, events, and accounting departments, its box-office feature makes entry fast and easy for guests. Users commend the software for its great reports and accounting capabilities that facilitate wrapping up an event. SimpleTix's pricing is about half that of other software companies, and it offers instant payouts, allowing for constant funds flow while planning an event.
During COVID-19, physical distancing has become mandatory, making it essential to sell a limited number of tickets with social distancing measures in place. SimpleTix provides this service, allowing customers to choose their own seats while the system automatically puts in physical distancing measures. Furthermore, the software provides secure online ticket sales, which is crucial for providing a safe environment for guests during these times.
The software is also beneficial in managing complicated ticketing needs such as multiple events over a period of time and multiple locations. Its customer service is responsive and helpful in tailoring the software to meet specific needs, making it suitable for various businesses' ticketing needs. SimpleTix's low fees make it an excellent solution for company functions and black-box theaters with small venues of only 50 seats or less. Finally, it eliminates the need to outsource to a printing company by allowing organizers to communicate with audiences about their events easily.
Ease of Use: Customers have found SimpleTix to be a user-friendly platform, with attendees appreciating the simple and beautiful event page. Staff members have also found it easy to admit ticketholders and sell tickets on the spot. Some users have even mentioned that the software's simplicity of use and seamless connection to web and social interface make it easy to integrate with other platforms.
Customer Service: Many reviewers have praised SimpleTix's customer service for its consistency, quickness, and attentiveness. The support team has been prompt in their resolution, reaching out for outreach from sales and technical support teams. Users appreciate that SimpleTix treats every customer as their most valuable without pre-judging their volume.
Cost-Effective: Reviewers state that SimpleTix offers reasonable pricing compared to other ticketing software. They feel the cost pays for itself by providing excellent features such as interactive seating charts, flexible promo codes per event, fast payment process through PayPal, mobile app feature encouraging buyers to purchase tickets online easily.
Slow server speeds: Multiple users have experienced issues with slow server speeds, resulting in frozen box office and lost sales, as well as consistent customer complaints.
Bugs in the system: There were reports from multiple users of bugs in the system, such as tickets not being released back for sale from abandoned shopping carts.
Difficult organization-side interface: Several users have found the organization-side interface to be clunky and confusing, making it difficult to navigate and find necessary features.
Users highly recommend using SimpleTix for its ease of use and excellent customer service. They advise calling immediately to start using SimpleTix and suggest being patient while learning how to use the platform effectively. Users also appreciate the interactive seating charts offered by SimpleTix for selecting seats, as well as its cost-saving flat rate per ticket. Another advantage mentioned by users is that SimpleTix allows for easy setup of online tickets without the need for printing. Overall, SimpleTix is praised for its user-friendly experience and helpful customer support.