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Capture for Jira Reviews & Insights

Score9.2 out of 10

7 Reviews and Ratings

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Community insights

TrustRadius Insights for Capture for Jira, from SmartBear are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Increased productivity: Users have found that Capture for Jira has significantly increased their productivity by allowing them to quickly and easily capture screenshots, communicate bugs, issues, and feature requests efficiently. Several reviewers mentioned how this feature helped them track and resolve bugs more effectively, as well as aided in training and onboarding new team members.

Improved communication: The ability to capture screenshots and screencasts has greatly improved communication among team members. Many users felt that using visual media helped convey information more clearly and accurately, leading to better collaboration and faster issue resolution.

Enhanced documentation capabilities: Users appreciated the enhanced documentation capabilities of Capture for Jira. By capturing screenshots and screencasts, they were able to create more detailed documentation of issues. This proved helpful in tracking and resolving bugs, as well as for training and onboarding new team members.

Capture for Jira Reviews

1 Review

Virtual whiteboard for Jira

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

[Capture for Jira] makes it easy for the helpdesk to visually show what needs to be clicked and changed. It oftentimes is very confusing to try to put into words what a picture can show quite easily. With Capture for Jira, we can quickly annotate the actions within a screen capture and save a lot of headaches as to what needs to be done.

Pros

  • Documentation
  • Directions
  • Ease of use

Cons

  • Licensing
  • Some documentation topics
  • More drawing options

Likelihood to Recommend

The software works best in a collaborative environment where information needs to be conveyed quickly and effectively with visual and impromptu notes. If your group doesn't like to do things online and prefers the whiteboard for in-person meetings maybe this solution is overkill. In-person meetings happen frequently so this solution makes it easier to do things remotely.
VU
Verified User
Director in Information Technology (501-1000 employees)
Vetted Review
Capture for Jira, from SmartBear
2 years of experience