SmartHMIS is a cloud-based hospital management information system (HMIS) for hospitals, multi-specialty clinics, nursing homes, diagnostic laboratories, and multi-location healthcare groups. The platform connects clinical, administrative, financial, and patient-service workflows through shared patient and operational records.

Key Capabilities

Clinical and patient administration: Supports patient registration, outpatient and inpatient management, ward and nursing workflows, admissions, discharges, emergency care, operating theaters, telemedicine, and digital medical records.
Departmental workflows: Includes pharmacy, laboratory, radiology, blood-bank, dialysis, physiotherapy, vaccination, fertility, and health-check workflows. SmartHMIS also integrates with laboratory equipment and picture archiving and communication system (PACS) vendors.
Pharmacy and laboratory coordination: Prescriptions can move from clinicians to pharmacy workflows, while laboratory orders and completed results are associated with the relevant patient and clinical records. The vendor states that the pharmacy workflow includes drug-interaction checks.
Revenue and financial operations: Provides billing, accounts, cash-counter, insurance, business-to-business billing, package, purchasing, inventory, and revenue-cycle workflows. Clinical activity and billing data can be managed within the same operational system.
Patient and staff access: Mobile applications support appointments, payments, token status, laboratory reports, telemedicine, and clinician and nursing-station workflows.
Analytics and reporting: Dashboards and reports cover patient flow, operational activity, financial performance, and hospital metrics. Multi-branch organizations can manage centralized electronic medical records and operational data across locations.

Compliance and Interoperability

SmartHMIS represents the product as certified under India’s Ayushman Bharat Digital Mission (ABDM) and compliant with National Accreditation Board for Hospitals & Healthcare Providers (NABH) requirements. The platform supports ABHA health-ID creation during registration and, according to the vendor, uses Fast Healthcare Interoperability Resources (FHIR), Health Level Seven (HL7), and ICD-10 standards to support health-record exchange and coding. Organizations should validate specific ABDM, NABH, privacy, and interoperability requirements against their own implementation and jurisdiction.

Technical Specifications

Architecture: Cloud-based, centralized architecture for individual facilities and multi-branch healthcare groups.
Availability: SmartHMIS states that clinical and administrative workflows can continue in offline mode during connectivity interruptions and synchronize when service is restored.
Security: The vendor describes encryption in transit and at rest, role-based access controls, and audit trails for access and record changes.
Vendor-reported scale: SmartHMIS reports deployment at more than 50 hospitals, 99.9% uptime, and 24/7 support.

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