Name: Socialshop
Author: Socialhead

Help Desk

Live Chat

Web and Video Conferencing

Customer Support

K-12 Online Learning

Education

Business Intelligence (BI)

Collaboration

Contract Management

Enterprise Legal Management

Environmental Health and Safety (EHS)

Enterprise

Accounting

Investor Relations

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Cloud Storage

Consulting and Advisory Services

Converged Network Adapters (CNAs)

Custom Software Development Services

Database Load Balancing

Edge Computing

Fraud Detection

Integration Platform as a Service (iPaaS)

Managed File Transfer (MFT)

Master Data Management (MDM)

Migration

Network Performance Monitoring

NoSQL Databases

Observability

Privileged Access Management

Release Management

Server Management

Software Composition Analysis (SCA)

Tape Storage

Threat Intelligence

Information Technology

A/B Testing

Ad Serving & Retargeting

Affiliate

All-in-One Marketing

App Store Optimization (ASO)

Contact Management

Content Management

Contest Management

Digital Asset Management

Digital Experience Intelligence

Email Marketing

Gamification

Marketing Analytics

Marketing Automation

Mobile Advertising

Product Intelligence

Social Media Management

Social Media Marketing

Survey & Forms Building

Tag Management

Web Analytics

Marketing

Project Management

Professional Services

Call Recording

Customer Relationship Management (CRM)

Presales

Product Configuration

Quote to Cash

Sales

Cloud Infrastructure Entitlement Management

GDPR Compliance

Security

Construction Workforce Management

Dental

Loan Servicing

Mobility as a Service

Nonprofit Fundraising

Oil and Gas

Vertical-Specific

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Socialshop (now rebranded as FeedHub) is a product feed management solution offered by OneCommerce. According to the vendor, this software enables merchants to sync their product data across multiple channels, including Facebook, Google, and TikTok. It is designed for small to medium-sized businesses (SMBs) and enterprise-level merchants. Professionals and industries such as e-commerce retailers, online store owners, digital marketers, advertising agencies, and social media managers can benefit from this solution.

**Key Features**

**Sync Product Data**: According to the vendor, Socialshop (FeedHub) allows merchants to sync their product data from platforms like Shopify, BigCommerce, and WooCommerce to various channels, such as Facebook, Google, and TikTok. This ensures that product information, including titles, descriptions, prices, and images, is consistently updated across all channels.

**Multi-Channel Support**: The vendor states that Socialshop (FeedHub) supports multiple channels, including Facebook, Google, and TikTok, allowing merchants to reach a wider audience and potentially increase their sales. Merchants can create and manage product feeds for each channel, ensuring their products are visible and available for purchase across different platforms.

**Centralized Product Feed Management**: Socialshop (FeedHub) acts as a central hub for managing product feed data across multiple channels. According to the vendor, merchants can conveniently import and export product feed files, making it easy to update and modify product information.

**Data Optimization and Customization**: According to the vendor, Socialshop (FeedHub) offers features to optimize and customize product data for better performance and visibility. Merchants can optimize product titles, descriptions, and images to improve search engine rankings and potentially attract more customers. The solution also allows for the creation of custom labels and rules to categorize and filter products based on specific criteria.

**Real-time Sync and Updates**: The vendor claims that Socialshop (FeedHub) ensures that product data is synced in real-time, keeping it up to date across all channels. Merchants can make changes to their product information, such as price adjustments or inventory updates, and see the changes reflected immediately on the synced channels.

**Advanced Analytics and Reporting**: According to the vendor, Socialshop (FeedHub) offers advanced analytics and reporting features to track the performance of product feeds across different channels. Merchants can access data on impressions, clicks, conversions, and revenue generated from each channel, allowing them to make data-driven decisions and optimize their marketing strategies.

**Error Notifications and Alerts**: Socialshop (FeedHub) provides notifications and alerts for any errors or issues with the product feed, according to the vendor. This helps merchants quickly identify and resolve any issues, ensuring their product data remains accurate and consistent.

**Attribute Mapping**: The vendor states that merchants can easily map attributes in Socialshop (FeedHub) to ensure that their product data is correctly aligned with the requirements of each channel. This ensures that the product information is accurately displayed and optimized for better visibility.

**Custom Labels and Rules**: According to the vendor, Socialshop (FeedHub) allows merchants to create custom labels and set rules for product inclusion or exclusion based on specific criteria. This enables them to effectively manage and target their product listings across different channels.


Marketplace connector

Standard Storefront (all features + Marketplace)

Kooomo

Lite

Plytix

Socialshop

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eCommerce  is short for "electronic commerce." eCommerce software comprises electronic storefronts that provide an eCommerce solution for merchants hosting a website on which consumer transactions are generated online, and have many features ancillary to this purpose.

eCommerce

Socialhead

Online Storefront

Features for creating an online storefront with a browse-able product catalog.

Product catalog & listings

Products are easy to browse; listings include descriptions, photos, 360-degree views, and/or videos.

Product management

Bulk product upload

Admins can upload products in bulk using spreadsheets.

Branding

Storefront is part of a unified customer experience of the brand across channels (social media, physical store, website, etc.)

Search & filter

Visitors can easily search for products and filter products based on criteria like type, size, color, etc.

Mobile storefront

Customers can easily shop on mobile devices; storefront is responsive or mobile optimized.

Product variations

Products with variations or configurable options are easy to list and easy to browse.

Subscriptions & downloads

Accommodates intangible “softgood” products like subscriptions, downloads, and free trials.

Website integration

Integrates with an existing company website or blog.

Visual customization

Users can customize the look & feel of the storefront; storefront is visually attractive.

Beyond product catalog, includes basic content creation and management features such as blogging capabilities.

Customer service tools

Includes tools like live chat for providing customer service to eCommerce website visitors.

Online Shopping Cart

Features that facilitate the collection of items so that customers can purchase them as a group.

Abandoned cart recovery

Saves contents of abandoned carts and allows customers to purchase on a future visit; may send a reminder email to the customer and/or a report to the merchant to help convert abandoned carts into sales.

Tax calculator

Shopping cart calculates tax and may also process tax or integrate to 3rd party tax handling solutions.

Shipping calculator

Shopping cart calculates and displays cost of shipping or shipping estimates.

Integration with Amazon

Syncs product catalog to Amazon; customers can find, collect and purchase products on Amazon.

Integration with eBay

Syncs product catalog to eBay; customers can find, collect, and purchase products on eBay.

Checkout user experience

Easy for customers to view shopping cart and checkout; maintains a consistent, trusted look & feel.

Online Payment System

Features related to processing online payment for eCommerce purchases.

PayPal integration

Integrates with PayPal’s online payment system.

Returns & refunds

Includes tools for managing product returns, exchanges, and refunds.

Single-click checkout

Returning customers can checkout, using their registered payment and shipping information, with one click.

eCommerce security

Security measures are in place to prevent a breach of sensitive payment information.

Credit card transaction fee

eCommerce vendor charges a payment processing fee (fixed or percentage) for credit card transactions.

B2B features

Includes features that that are valuable to B2B transactions, such as contract negotiation, pricing, invoicing, etc.

eCommerce Marketing

Features related to marketing for eCommerce websites

Promotions & discounts

Includes tools for offering and redeeming coupons, promotional codes, and time-based discounts.

Personalized recommendations

Display or recommend certain products depending on the customer’s identity or shopping/browsing history.

The platform & templates help users create the right website infrastructure (pagination, page headers, titles, meta tags, url structure, etc.) to increase the site’s visibility in search engine results.

Product reviews

Allows customers to post ratings and reviews for individual products.

Social commerce integration

Integrates with social media to allow customers to share products, shop for products, and view ads within their social media networks.

Customer registration

Customers can register for an account with their email address, saving their contact, shipping and payment information.

eCommerce Business Management

Features related to business management and administration of eCommerce operations

Multi-site management

Administrators can manage multiple storefronts or websites under one umbrella.

Order processing

Includes tools or integrations for order processing.

Inventory management

Includes tools or integrations for managing inventory.

Includes tools or integrations for managing or even automating accounting records related to eCommerce.

Shipping

Includes tools or integrations for order fulfillment of physical products.

Custom functionality

Users are able to customize the functionality of their eCommerce operation with custom code or add-ons.

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Socialshop

Overview

What is Socialshop?