Sonant AI

Sonant offers AI Receptionists for Insurance Agencies and Brokerages- AI that sounds like a human and handles incoming phone calls such as collecting information for quotes or servicing, call routing, and appointment booking.

The Sonant AI receptionist offers 24/7 availability, instant response times, and consistent service quality. It can handle multiple calls simultaneously, never takes breaks, and integrates with existing systems. While it can handle routine tasks and inquiries, it can also transfer complex cases to human agents when needed.

Its receptionist capabilities include:

• 24/7 Availability - Enables 24/7 personalized and consistent service with zero waiting times for clients.
• Transfer Calls - Direct to human agents as needed. Instantly connects customers to a team or third parties.
• Quote Intaking - Make quote intaking an automatic process, from a call to quote details in your AMS or rater.
• Servicing Inquiries - Collect information relative with requests from customers and third parties.
• Appointment Scheduling - Automatically schedules appointments, fully integrated with the agency calendar.
• Post Call Notes - Summarizes calls and extracts relevant data and automatically updates systems.
• Multilingual - Speaks and understands multiple languages, even in the same call.
• Tailored to the Agency - Consistent client experience across calls, tailored to any agency guidelines.