Name: Sphinx Manager
Author: Sphinx Manager

Digital Adoption

Help Desk

Web and Video Conferencing

Customer Support

Software Configuration Management

WebOps

Development

Higher Education

Education

Business Intelligence (BI)

Collaboration

File Sharing

Streaming Analytics

Visual Collaboration

VoIP

Enterprise

Accounting

Payment Orchestration

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Engagement

HR Management

Payroll

Recruitment Agency

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Bug Bounty

C/C++ Integrated Development Environments

Cloud Storage

Data Recovery Service

Database Management

Enterprise Architecture Management

Fraud Detection

Hadoop-Related

High Availability Cluster

Identity Governance and Administration

Integration Platform as a Service (iPaaS)

IoT Security

MLOps

Network Performance Monitoring

Network Virtualization

Non-Relational Databases

Process Mining

Session Border Controllers

Threat Hunting

Web Access Management

Web Portal

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Consumer Ratings & Reviews

Content Management

Customer Reference Management

Demand Generation

Email Marketing

Email Testing

Local Listing Management

Marketing Automation

Personalization Engines

Retail Media Advertising

SMS Marketing

Social Media Management

Survey & Forms Building

Video

Web Analytics

Marketing

Project Management

Prototyping

Professional Services

Conversation Intelligence

Customer Relationship Management (CRM)

Multichannel Retail

Sales

Insurance Underwriting and Rating

Library Management

Medical Billing

Military and Defense

Moving Software

OSS/BSS (Operations Support/Business Support)

Vertical-Specific

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Sphinx Manager is a software solution designed to optimize and streamline various aspects of business operations. It caters to businesses of all sizes, from small enterprises to large corporations. According to the vendor, professionals and industries such as maintenance technicians, service and repair companies, equipment rental companies, event management companies, construction companies, retailers and distributors, service providers, manufacturers, and e-commerce businesses can benefit from the features and functionalities offered by Sphinx Manager.

## Key Features

**Document Management**: The vendor states that Sphinx Manager includes a document management software (GED) that allows integration of technical notices from manufacturers and catalogs available in PDF format. It facilitates the storage, preservation, and sharing of company knowledge through features such as photos, technical tips, and explanatory diagrams.

**Customer Portal**: The Customer Portal serves as a tool for efficient communication with clients. Depending on the company's configuration, clients can access various information, including quotes, purchase orders, delivery notes, invoices, and more. They can also request interventions or submit incident tickets, enabling effective issue management and resolution.

**Invoicing**: According to the vendor, Sphinx Manager includes SAV invoicing software that enables the creation of manual invoices, either per job or monthly, for completed interventions. It effectively manages payment records, outstanding balances, payment reminders, and integrates seamlessly with accounting software.

**Planning Tool**: Sphinx Manager's planning software effectively manages technicians, repairs, interventions, maintenance, and troubleshooting, whether planned or unplanned. The vendor claims that it provides a comprehensive view of interventions, facilitating efficient planning and resource allocation.

**Maintenance Software**: According to the vendor, Sphinx Manager's maintenance software simplifies intervention scheduling, provides technicians with a clear overview of their tasks, and seamlessly integrates with other modules to streamline the maintenance workflow. It supports geolocation, enabling technicians to easily locate equipment and sites.

**Computerized Maintenance Management System (CMMS)**: Sphinx Manager serves as a CMMS or GMAO, offering various functionalities, including a preventive maintenance planning module, real-time client follow-up history, and equipment and site details. The vendor states that it supports equipment identification via QR codes using smartphones or tablets.

**CRM Module**: The vendor claims that Sphinx Manager's CRM module efficiently manages customer relationship information, provides a shared agenda with alarms and reminders, and allows for the effective management of sales representatives and their activities.

**Stock Management**: Sphinx Manager's stock management module handles stock levels, pricing, and control for articles and equipment. It enables automatic replenishment and provides statistical analysis capabilities, according to the vendor.

**Specialized Stock Management for Auto Parts**: The vendor states that Sphinx Manager's specialized stock management module effectively handles stock levels, pricing, and control for auto parts. It seamlessly integrates with auto parts manufacturer catalogs.

**Lot Traceability**: According to the vendor, Sphinx Manager's lot traceability module efficiently manages lot traceability for products, handles articles and pricing, and provides statistical analysis capabilities.

Odoo, from the Belgium-headquartered multinational company of the same name, is a suite of business applications for managing the sales pipeline. It also comprises a PoS and inventory management modules, scaling to a warehouse or retail management solution.

Standard

Custom

Odoo

Acumatica delivers a set of cloud-based business software applications with dashboards, reporting tools, integrated document management, centralized security, and customization tools.

Acumatica

Sphinx Manager

Enterprise Resource Planning (ERP) Systems are business management software that allows an organization to use a system of integrated applications to manage the business. ERP systems integrate development, manufacturing, sales and marketing.

Enterprise Resource Planning (ERP)

General Ledger and Configurable Accounting

Financial management solution, including capabilities for general ledger and configurable accounting

Accounts payable

This includes the automation and tracking of payment to vendors and suppliers, with features such as payment scheduling, check printing, open purchase order alerts, document management, direct ACH bill payment, and vendor records.

Accounts receivable

This includes the management and automation of invoices and collections, with features like statements, invoices, receipts, payment reminders, customer records, auto billing, and refund checks.

Global Financial Support

Account using multiple ledgers, multiple currencies, and multiple entities

Primary and Secondary Ledgers

Record and report across multiple currencies and accounting standards with primary and secondary ledgers

Journals and Reconciliations

Automate and synchronize ledgers and processes

Configurable Accounting

Configure accounting rules and segments for each chart of accounts

Standardized Processes

Centralize financial management to facilitate standardized financial processes

Subledger and Financial Process

Revenue management solution including capabilities for subledgers and financial processes

Billing Management

Access role-based billing work area, perform discrete and recurring billing

Cash and Asset Management

Manage liquidity and cash requirements, asset transfers, disposals, reclassifications, and financial adjustments

Travel & Expense Management

Enter expenses from mobile devices, integrate credit card and travel booking, configure policy enforcement

Budgetary Control & Encumbrance Accounting

Control spending at any budget level or time interval

Period Close

Sustain fast close with integrated subledgers, intuitive dashboards, embedded collaboration

Inventory Management

The ability to track and manage the flow of goods or materials into and out of an inventory.

Inventory tracking

The software syncs orders and stock to maintain a real-time picture of inventory and supports multiple methods such as LIFO and FIFO.

Automatic reordering

The software can be set up to automatically reorder a good when it falls below a certain threshold.

Location management

The software can track multiple goods across multiple locations.

Order Management

The ability to process orders, and track them from quote to cash.

Pricing

Users can set up complex and unique pricing requirements.

Order entry

Users can enter an order once, and the data flows to all the necessary units such as fulfillment and billing.

Credit card processing

The software facilitates credit card processing.

Cost of goods sold

The software calculates the direct costs attributable to a finished product, such as materials and labor, and includes roll-up pricing.

Order Orchestration

Define and execute order fulfillment processes for products as well as services on the same order.

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

Pay calculation

Pay calculation provides for computation of employee pay with state and federal deductions.

Benefit plan administration

Benefit plan administration is administration of health insurance plans and 401k plans, and other benefits.

Direct deposit files

Direct deposit is the ability to electronically transfer pay to an employee’s personal bank account.

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

Dashboards

Users can create, customize and share dashboards, which provide an overview of the most important metrics.

Standard reports

The software offers pre-built reports with metrics standard to the category.

Custom reports

Customization

This addresses a company’s ability to configure the software to fit its specific use case and workflow.

API for custom integration

An API (application programming interface) provides a standard programming interface for connecting third-party systems to the software for data creation, access, updating and/or deletion.

Plug-ins

A number of third-party plug-ins are available to expand the core functionality of the software.

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

Role-based user permissions

Permissions to perform actions or access or modify data are assigned to roles, which are then assigned to users, reducing complexity of administration.

Single sign-on capability

The software system supports a centralized authentication mechanism allowing the user to access multiple systems with a single, centrally managed password.

Multi-factor authentication

User-level audit trail

Grants Management

Grants management solution for higher education, public sector, or non-profits with capabilities for managing financial awards for program and project funding

Award Lifecycle Management

Manage the life of program funding awards from initial funding to close-out

Project Financial Management

Project financial management solution including capabilities for project budgeting, cost control, billing and contract management.

Budgeting and Forecasting

Establish project budgets and forecast future project financials

Project Costing

Standardize, track, and control costs at all project phases

Cost Capture

Capture costs including those for procurement, financials or time and labor, including from external systems

Sphinx Manager

Overview

What is Sphinx Manager?