Name: STEM SOS
Author: STEM Software

Customer Engagement

Help Desk

Web and Video Conferencing

Customer Support

Continuous Integration

Development

Online Proctoring Software

Education

Association Management

Business Intelligence (BI)

Collaboration

Contract Analysis

Data Analytics  and BI Services

Document Generation

File Sync

Enterprise

Accounting

Trust Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Corporate Volunteering

HR Management

Payroll

Recruitment Agency

Succession Planning

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

AIOps

API Design

Asset Tokenization

Cloud Storage

Container Management

DevOps

Disk Based Backup

Fraud Detection

Hadoop-Related

Integrated Development Environment (IDE)

Integration Platform as a Service (iPaaS)

Managed Private Cloud

Network Access Control (NAC)

Network Performance Monitoring

Relational Database Management Systems

Requirements Management

SSL Certificate

Tower Servers

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Content Marketing

Customer Loyalty Program

Digital Experience Platforms (DXP)

Email Marketing

Location Intelligence

Marketing Automation

Personalization Engines

Product Management

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

AI Meeting Assistants

Email Signature

Project Management

Task Management

Professional Services

Customer Relationship Management (CRM)

Sales

Cloud Access Security Brokers

Data Loss Prevention

User and Entity Behavior Analytics (UEBA)

Security

Automotive

Catering

Church Management

Estate Planning

Hotel Management

Insurance Claims Management

Law Practice Management

Multiple Listing Service (MLS)

Vertical-Specific

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STEM SOS is an enterprise field service management solution designed to bridge the gap between field workers and accounting office personnel. According to the vendor, this software enables companies of various sizes, from start-ups to established enterprises in industries such as oil and gas, energy, manufacturing, chemical, logistics, and transportation, to effectively track ticket information and ensure accurate billing for parts, labor, equipment, and schedules.

## Key Features

**Asset Management System (AMS)**: According to the vendor, this feature facilitates efficient tracking of field assets and necessary maintenance through inspections, standard tasks, and work orders. The system supports multi-yard capabilities for transferring and installing assets from different locations. It also allows companies to track and maintain assets such as tank batteries, pumping units, and manufactured items.

**Lower DSO & Streamline Accounting**: The vendor claims that this feature helps companies effectively manage costs and reduce their Day Sales Outstanding average. It achieves this by utilizing an electronic ticket system for obtaining signatures and approvals from the field. According to the vendor, this feature enables faster invoicing of tickets, resulting in reduced delays and improved cash flow.

**User-Friendly Interface**: According to the vendor, STEM SOS is designed with a user-friendly interface, catering to employees with varying levels of technology experience. The software provides simple touch devices for input, ensuring ease of use even in complex workflow scenarios. Users can also customize the view and adjust settings to prevent information overload, as per the vendor.

**Dispatch Management**: The vendor states that this feature allows users to create and dispatch tickets from both the office and the field, facilitating efficient communication and coordination between teams. According to the vendor, this feature enables quick work order approval and transfer to the accounting office, minimizing delays and enhancing productivity.

**Flexible Form Customization**: According to the vendor, STEM SOS offers flexible form customization for different tasks, providing businesses with the ability to adapt the system to their specific needs. Users can easily add, edit, or modify questions in forms at any time, ensuring flexibility and scalability, as per the vendor.

**Inventory & Parts Management**: The vendor claims that this feature enables accurate counting, tracking, and management of inventory and parts used on work orders. It includes the ability to set refill limit alerts, track price and unit size history for auditing purposes, and ensure efficient inventory management, according to the vendor.

**Asset Work Order Management**: According to the vendor, this feature empowers users to create and manage work orders directly for assets, offering a comprehensive overview of asset maintenance and history. Users can view work order history, create alarms or alerts, and track and maintain assets such as tank batteries, pumping units, and manufactured items, as per the vendor.

**Multi-Yard Capabilities**: The vendor states that STEM SOS allows users to seamlessly switch between multiple yards to dispatch, manage crews, run reports, track parts, and transfer assets. This feature ensures smooth operations across different locations, enhancing overall efficiency, according to the vendor.

**Paystub Generation**: According to the vendor, the software offers ongoing paystub generation for employees to view their job history and hours worked. This feature ensures accurate recording of all work orders in the system, facilitating transparent and efficient payroll processes, as per the vendor.

**Robust Reporting & Analytics**: According to the vendor, STEM SOS provides a robust reporting structure that enables users to gain valuable insights through analytics and data analysis. The software offers dashboards, pivot charts, and scheduled reports for data visualization and informed decision-making, as per the vendor.

HouseCall Pro is a field service management solution built for any professional service-based industry. It includes features such as scheduling and dispatch, customer databases, and live mapping and tracking.

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Recurring Servicing Plans

Website Builder

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Kickserv is a field service management solution, headquartered in Austin, Texas. It includes features such as dynamic scheduling optimization, invoicing and online payments, and detailed reporting.

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Applications that support field technicians and other staff in the field. Typically include scheduling and dispatching capabilities.

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TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

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Field Service Management Software

STEM SOS

Overview

What is STEM SOS?