Name: Storemanager.online
Author: SPI SOFTWARE

Help Desk

Web and Video Conferencing

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Functional Testing

Product Analytics

Text Editors

Version Control

Development

Student Management

Education

Business Intelligence (BI)

Business Process Management (BPM)

Collaboration

Corporate Social Responsibility (CSR)

Enterprise Feedback Management

Enterprise Search

Online Notary

Enterprise

Accounting

Hedge Fund

Travel Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Change Management

Cloud Storage

Complex Event Processing

Configuration Management

Converged Network Adapters (CNAs)

Data Center Cooling

Density-Optimized Servers

Firewall

Fraud Detection

Infrastructure Capacity Planning

Integration Platform as a Service (iPaaS)

Mainframe Monitoring

Managed DNS

Network Performance Monitoring

Privileged Access Management

Remote Desktop

SaaS Backup

Software Components

Storage as a Service (STaaS)

System Monitoring

Unified Communications Monitoring

User Virtualization

Website Hosting

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Channel Management

Content Management

Data Cleansing

Digital Experience Intelligence

Email Deliverability

Email Marketing

Marketing Automation

Mobile Analytics

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Waste Management

Professional Services

Customer Relationship Management (CRM)

Government Contracting

Sales Enablement

Sales

Intrusion Detection

Operational Technology (OT) Security

Security

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Storemanager.online, developed by HomeByMe, is a cloud-based e-commerce platform that aims to cater to the needs of retailers and manufacturers in the home industry. With a focus on the kitchen, bathroom, storage, furniture, and home decor sectors, this solution offers a range of features to potentially streamline retail operations and potentially deliver enhanced consumer experiences. According to the vendor, Storemanager.online targets companies of all sizes, from large international retailers to independent businesses, serving professionals in the kitchen, bathroom, storage, furniture, and home decor industries.

## Key Features

**Style Configurator**: According to the vendor, Storemanager.online provides a feature that allows customers to experiment with different styles, colors, materials, and configurations in a 3D environment. This feature potentially aims to help customers refine their ideas and potentially finalize their home projects, whether online or in-store.

**Product Configurator**: The vendor claims that Storemanager.online offers a feature that allows customers to customize virtual products, including colors, materials, shapes, and finishes. Customers can potentially visualize these customized products within their homes, which could potentially instill confidence in their purchase decisions.

**Kitchen Planner**: Storemanager.online potentially provides an intuitive and easy-to-use kitchen design and 3D planning solution, according to the vendor. This feature aims to allow customers and sales teams to visualize and customize kitchen layouts, colors, cabinets, worktops, and more. The goal is to potentially accelerate sales cycles and potentially deliver installation-ready kitchens.

**Bathroom Planner**: According to the vendor, Storemanager.online potentially offers a straightforward and intuitive bathroom design and 3D planning solution. This feature aims to enable customers and sales teams to visualize and customize bathroom layouts, fixtures, fittings, and finishes, potentially inspiring them to create their dream bathrooms and potentially accelerating sales cycles.

**Storage Planner**: Storemanager.online potentially provides a cloud-based design and 3D planning software for differentiated storage solutions, as claimed by the vendor. This feature aims to help customers visualize and customize storage layouts, materials, and configurations, while potentially allowing sales teams to demonstrate their interior design credentials and potentially offer a bespoke consumer experience.

**Furniture and Decor Planner**: The vendor claims that Storemanager.online aims to bring the product catalog to life in the virtual world. Customers and sales teams can potentially design and configure furniture, decor, and home interiors in 3D, creating customized products and showing exactly how they will look in customers' homes. According to the vendor, this feature aims to provide personalized and interactive buying experiences.

**Retail Operations**: According to the vendor, Storemanager.online potentially offers a fully adapted solution to manage every aspect of the sales cycles online. The cloud-based sales operations manager handles cost estimates, ordering, and delivery, potentially streamlining sales processes, improving efficiency, and controlling costs for a complete end-to-end retail experience.

**Inventory Management**: Storemanager.online potentially provides a feature to track and manage product inventory in real-time. According to the vendor, this feature includes stock tracking, low stock alerts, and automated reordering, potentially ensuring businesses never run out of stock and can fulfill customer demands seamlessly.

**Order Management**: According to the vendor, Storemanager.online offers a feature to efficiently manage orders from start to finish. This feature enables order processing, tracking, and fulfillment, potentially streamlining operations and providing excellent customer service.

**Customer Management**: Storemanager.online potentially offers a comprehensive customer management system, according to the vendor. This feature aims to store and organize customer information, track interactions, and provide personalized support, potentially building strong customer relationships and enhancing satisfaction.

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PlanPlus Online Professional Edition

PlanPlus Online Business Edition

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Storemanager.online

Customer Relationship Management applications are used to manage a company’s interactions with customers, clients, and sales prospects. 

It involves using technology to organize, automate, and synchronize sales, marketing, customer service, and technical support.

SPI SOFTWARE

Sales Force Automation

This is the technique of using software to automate certain sales-related tasks.

Customer data management / contact management

The software acts as a single source for all customer data and enables users to access that data efficiently.

Workflow management

The software helps automate parts of the sales process, such as sending emails, updating contact records, and following approval processes.

Territory management

Users can defines salesperson territories based on customer or market characteristics.

Opportunity management

Integration with email client (e.g., Outlook or Gmail)

Users can perform tasks within their inbox, such as logging emails, creating contacts, and creating events.

Contract management

Users can manage contracts, with features such as digital signatures, automated alerts, invoicing, and automated workflow for contract review and approvals.

Quote & order management

Users can create, process and fulfill price quotations and sales transactions.

Interaction tracking

Users can log and track all customer interactions through any channel, including social, email, phone and in-person.

Channel / partner relationship management

The software allows for sales, territory, lead, order and account management for partners or OEM relationships.

Customer Service & Support

This component of CRM software automates help desk, call center and field service management.

Case management

This includes incident/ticket creation, routing, escalation, and resolution.

Call center management

This includes features such as call routing, recording and monitoring; call list management; autodialing; and scripting.

Help desk management

This includes trouble ticketing, knowledge base, self-service, and service level agreement (SLA) management.

This component of CRM software helps to automate and scale marketing tasks and the subsequent analysis of those efforts.

Lead management

This includes lead generation, scoring, qualification, routing, and nurturing.

Email marketing

This involves the ability to send mass email to groups of people based on particular qualifications.

CRM Project Management

This component of CRM software helps users initiate, plan, collaborate on, execute, track, and close projects.

Task management

This includes the ability to plan, track, collaborate and report on tasks.

Billing and invoicing management

This includes automated invoice creation and billing.

Reporting

Software provides a broad range of standard and the ability to build custom reports.

CRM Reporting & Analytics

Reporting and analytics in CRM software includes sales forecasting, pipeline analysis, and automated dashboards.

Forecasting

The software helps users accurately forecast sales based on volume and conversion metrics.

Pipeline visualization

Users can visualize the entire sales pipeline to identify trends, determine the effectiveness of the sales funnel, and optimize.

Customizable reports

Users can create reports and dashboards unique to their needs.

Customization

This addresses a company’s ability to configure the software to fit its specific use case and workflow.

Custom fields

Users can create custom fields to store additional information on standard and custom objects.

Custom objects

Users can create custom record types that allow them to store information unique to their organization, and link them to standard and other custom objects.

Scripting environment

Technical users can write, run, and test scripts that automate common tasks or business rules via a standard or vendor custom programming language.

API for custom integration

An API (application programming interface) provides a standard programming interface for connecting third-party systems to the software for data creation, access, updating and/or deletion.

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

Role-based user permissions

Permissions to perform actions or access or modify data are assigned to roles, which are then assigned to users, reducing complexity of administration.

Single sign-on capability

The software system supports a centralized authentication mechanism allowing the user to access multiple systems with a single, centrally managed password.

Social CRM

This component of CRM software helps companies leverage social media in engaging with customers.

Social data

The software can integrate data and conversation histories from customers’ social profiles. This may also involve enhanced listening features such as sentiment tracking.

Social engagement

The software can facilitate and track engagement with customers via social channels.

Integrations with 3rd-party Software

This involves the CRM software’s ability to integrate with other systems, whether external or homegrown.

Marketing automation

The software can integrate with marketing automation software such as Eloqua, Marketo or Pardot.

Compensation management

The software can integrate with compensation management software or sales commission software such as Xactly Incent or IBM’s Varicent.

Platform

Mobile access

Users can access the CRM system via mobile or tablet device, and potentially leverage the unique capabilities of mobile devices, such as GPS and voice.

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Storemanager.online

Overview

What is Storemanager.online?