Name: StratusLIVE
Rating: 6 (2 reviews)
Author: StratusLIVE

Help Desk

Web and Video Conferencing

Customer Support

Cross-Browser Testing

Functional Testing

Product Analytics

Text Editors

Version Control

Development

Student Management

Education

Business Intelligence (BI)

Business Process Management (BPM)

Collaboration

Corporate Social Responsibility (CSR)

Enterprise Feedback Management

Enterprise Search

Online Notary

Enterprise

Accounting

Hedge Fund

Travel Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Change Management

Cloud Storage

Complex Event Processing

Configuration Management

Converged Network Adapters (CNAs)

Data Center Cooling

Density-Optimized Servers

Firewall

Fraud Detection

Infrastructure Capacity Planning

Integration Platform as a Service (iPaaS)

Mainframe Monitoring

Managed DNS

Network Performance Monitoring

Privileged Access Management

Remote Desktop

SaaS Backup

Software Components

Storage as a Service (STaaS)

System Monitoring

Unified Communications Monitoring

User Virtualization

Website Hosting

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Channel Management

Content Management

Data Cleansing

Digital Experience Intelligence

Email Deliverability

Email Marketing

Marketing Automation

Mobile Analytics

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Waste Management

Professional Services

Customer Relationship Management (CRM)

Government Contracting

Sales Enablement

Sales

Intrusion Detection

Operational Technology (OT) Security

Security

Aviation

Awards Management

Direct Secure Messaging

Loan Servicing

Vertical-Specific

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### Constituent Management
While users appreciate StratusLIVE's intuitive processes and efficient data interactions, there is a recurring request for more flexibility in terms of fields and options for capturing constituent information. Some users find the platform's current capabilities sufficient for managing constituents effectively, while others feel that additional customization features would enhance their experience. The general sentiment leans towards a positive outlook on StratusLIVE's constituent management functionality, with room for improvement in providing more tailored solutions for diverse organizational needs.

### Donor Engagement
Users consistently praise StratusLIVE's donor engagement features for enhancing constituent relationships and streamlining the giving process. The platform's ability to provide tools for deeper engagement with donors, volunteers, and community partners has been well-received. Some users have noted that StratusLIVE's donor engagement capabilities have helped them grow partnerships with key donors and companies by being responsive and accommodating. However, there are also suggestions for more attention to be paid to the unique experiences of United Ways, indicating room for improvement in tailoring the donor engagement experience for specific organizations.

### Fundraising Campaigns
Users consistently praise StratusLIVE for its integrated fundraising and financial management capabilities. The sentiment regarding StratusLIVE's fundraising campaigns functionality is generally positive, with users highlighting the platform's ability to streamline the giving process, customize workplace campaigns, and track gifts and payments effectively. The platform's features such as Ignite for electronic giving and the Finance module for managing allocation contracts have been particularly well-received. Users appreciate the ease of adjusting pledges, the usefulness of soft credit tracking, and the overall insight provided into campaign progress and individual donor giving. StratusLIVE's online giving platforms have been commended for their flexibility in accommodating various organizational needs and engaging corporate partners effectively. The platform's role in enhancing fundraising efficiency, reducing redundancy, and providing unique solutions has garnered positive feedback from users.

StratusLIVE is a software platform that provides end-to-end solutions for managing fundraising business applications. The software helps companies to optimize their fundraising campaigns by consolidating data and providing user-friendly tools to improve workflow processes. Users have reported that StratusLIVE has significantly reduced redundancy, allowing staff time to be spent on fundraising and marketing strategies resulting in improved customer experience.

Through StratusLIVE's automated digital processes, users can manage constituent management and track problems more efficiently. Many customers praise the software's efficient management of constituents while ensuring that everyone's data remains protected. The ability to capture staff knowledge in a shared space ensures consistency, connectivity and deep engagement with donors, volunteers, and community partners. 

The software has been designed to track donor and company data as well as monitor interactions with both parties. Companies looking to achieve their CSR goals will find that StratusLIVE offers a platform that can be customized to provide giving and volunteer opportunities, capture volunteer hours, and facilitate electronic giving. With StratusLIVE's fully integrated solution for managing fundraising business applications, including financial processing, campaign management, online fundraising, and constituent engagement; nonprofits now have a more effective and efficient online fundraising organization while giving partners a wide variety of ways to engage in the work being done and to drive the mission.

Flexible Tool: StratusLIVE CRM is a flexible tool that has received positive feedback from multiple users. It allows for customized allocation contracts to handle various types of fees for different allocation payouts, making it easier to track donations and adjust pledges as needed.

Great Customer Support: The exceptional technical support provided by StratusLIVE CRM has been praised by several reviewers. They have received fast and detailed comments, along with high-quality support for any issues or questions they had regarding the software.

Integration with Microsoft Products: Reviewers have noted that the integration of StratusLIVE CRM with Microsoft products makes it easy to access data and use other applications. This feature provides familiarity to general users who typically interact with Microsoft applications, which minimizes fears related to downtime.

Intimidating for new users: Some reviewers have expressed that StratusLIVE can be overwhelming for those who are not experienced with CRM systems. The platform's complexity may make onboarding and training difficult, leading to frustration among new users.

Limited integration with Microsoft 365: Several users have mentioned that StratusLIVE does not integrate directly with Microsoft 365 accounts, making it challenging to view yearly totals of contacts who have made pledges, gifts, or soft credits. This lack of integration may lead to inefficiencies and difficulties in tracking data accurately.

Poor responsiveness to feature requests: Many reviewers have expressed frustration at the lack of response from StratusLIVE when submitting feature requests. Despite providing suggestions and recommendations, these reviewers feel as though their ideas are being ignored by the company.

StratusLIVE headquartered in Virginia Beach offers their nonprofit CRM to support donor data management and communication, fundraising communications, and and non-profit analytics. StratusLIVE for Fundraisers is based on Microsoft Dynamics 365.

Standard

CORE

PLUS

StratusLIVE

Tools used by nonprofits to manage relationships with constituents.

Nonprofit CRM

StratusLIVE Version 7

Nonprofit
organizations struggle with unpredictable funding, retaining donors and volunteers
while having high standards for transparency. StratusLIVE built a dynamic
nonprofit ecosystem on the Microsoft 365 platform, so they can drive
change in their community, amplify impact and have higher internal employee
engagement.

<ul>
 <li>Fundraising</li>
 <li>Constituent Management</li>
 <li>Marketing and Engagement</li>
 <li>Grant Management</li>
 <li>Events and Volunteer</li>
 <li>Program Management</li>
 <li>Case Management</li>
 <li>Financial Processing</li>
 <li>Outcome Reporting and Analytics</li>
</ul>

Achievements:

<ul><li>·Manage
over 16 million donor profiles within our nonprofit cloud.</li><li>High
impact, nonprofit organizations raise more than $1.5 billion dollars each year
on StratusLIVE. </li><li>Over
70,000 donors access our on-line donation pages and contribute an average of
$60 million in annual donations</li><li>Selected
by Microsoft Philanthropies – Tech for Social Impact Team, as one of the small
number of nonprofit software solution providers, to contribute expertise
and direction to the new Microsoft Dynamics 365 Nonprofit Accelerator on the
Common Data Model for Nonprofits.</li></ul>

Donor Database

The donor database allows organizations to store, track, and update information about their constituents

Constituent database

Information about donors, corporate supporters, members, alumni, grant-making organizations, volunteers, staff, and/or nonprofit recipients is stored in a database.

Constituent interaction tracking

Capture, track, and record history of constituent donations, memberships, participation, and communications.

Constituent relationship management

Link constituents to each other based on family, employer, household, and other relationships.

Donor and member portals

Self-serve portals for contributions, participation, profile updates, and event registration.

Automated workflows

Parts of the constituent management process, like email communication and updating contact records, can be automated.

Communications and Marketing

Constituent engagement and marketing features

Constituent engagement and marketing

Email, text, phone, print mailings, digital ads, and/or social media communications capabilities are available for constituent engagement and marketing.

Social listening

The software can track constituents’ mentions of the organization on social media platforms.

Digital advocacy enablement

Constituents can be given options to take advocacy actions like sharing fundraising links with peers or calling representatives.

Reporting and Analytics

Reporting and analytics about constituents and donations

Reporting and data visualization

Track donor retention and acquisition, campaign success, and incoming donations recommendations for ask amounts, donors at risk of lapsing.

Predictive analytics

Analytics offer insights like recommended ask amounts and warnings about donors at risk of lapsing.

Wealth screening

The software can access publicly available wealth screening data to provide information on donors’ charitable giving histories.

Fundraising and Events

The ability to accept and process donations and manage events

Online donation options

Online avenues for donation are available, including landing pages, forms, donation buttons, etc.

Event registration and ticketing

Track ticket purchases for events and connect them to constituent profiles

Text and phone donations

Constituents can donate via text or phone call.

Volunteer shift management

The software allows volunteers to sign up and check in for event shifts.

Mobile event check-in

Attendees and volunteers can be checked in at events with a mobile device.

Security and Platform

Features related to security and general platform usage and implementation

Role-based user permissions

Permissions to perform actions or access or modify data are assigned to roles, which are then assigned to users, reducing complexity of administration

Mobile access

Users can access the CRM via an app from a mobile phone or tablet.

Integrations

The software includes or integrates with nonprofit marketing, fundraising, donor prospect, accounting, payment, event management, and/or grant management solutions.

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StratusLIVE

Overview

What is StratusLIVE?