Name: SumUp
Rating: 9.7 (3 reviews)
Author: SumUp Inc.

Help Desk

Web and Video Conferencing

Customer Support

Changelog

Mind Mapping

Development

Audit

Business Intelligence (BI)

Calibration Management

Collaboration

Communications Platform as a Service (CPaaS)

Embedded Business Intelligence (BI)

Environmental, Social, and Governance (ESG)

Interactive Voice Response (IVR)

Enterprise

Accounting

Payment Gateway

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Onboarding

HR Management

Payroll

Recruitment Automation

Succession Planning

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Cloud Storage

Data Observability

Desktop Outsourcing

Electronic Data Interchange (EDI)

Fraud Detection

IT Service Management (ITSM)

Industrial IoT

Integrated Development Environment (IDE)

Integration Platform as a Service (iPaaS)

Managed Print

Metadata Management

Network Access Control (NAC)

Network Function Virtualization (NFV)

Network Performance Monitoring

Relational Database Management Systems

Remote Support

Security Awareness Training

Solid State Drives

Static Application Security Testing (SAST)

Traffic Switching

Virtual Private Network (VPN)

VoIP Monitoring

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Business Card Scanning

Content Management

Digital Analytics

Email Management

Email Marketing

Marketing Automation

Marketing Resource Management

Presentation

Real-Time Interaction Management

Social Media Management

Survey & Forms Building

Video Streaming

Web Analytics

Webinar

Marketing

Business Caller ID

Project Management

Professional Services

Customer Relationship Management (CRM)

Lead Generation

Sales Email Tracking

Sales

Certificate Lifecycle Management

Security

Forestry

HIPAA Compliance

Home Health Care

Insurance Agency Management

Vertical-Specific

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### Invoicing and Payments
Users generally appreciate SumUp's invoicing and payments capabilities, highlighting the ease of creating and sending invoices, as well as the convenience of accepting credit card payments. The ability to track invoices and payments efficiently is also a notable feature that users find beneficial. While some users mention minor drawbacks such as limited design options for invoices, overall, SumUp's invoicing and payments functionality is viewed positively for its user-friendly interface and practicality in managing financial transactions.

### Tax Management
User opinions about SumUp's tax management capabilities vary widely. While some users appreciate the ease of invoicing, tracking payments, and reporting VAT, others express frustration with the system's limitations in handling complex tax scenarios. Issues such as incorrect tax calculations in reports, challenges with international currencies and VAT, and difficulties in exporting tax information have been highlighted as areas needing improvement. Despite some positive feedback on usability and efficiency in certain tasks, the overall consensus suggests that SumUp's tax management functionality may not fully meet the needs of users with more intricate tax requirements.

### Accounting and Bookkeeping
Users generally express mixed opinions about Debitoor's accounting and bookkeeping capabilities. While some users appreciate its ease of creating invoices and tracking payments, others find it lacking in advanced reporting features and tax preparation functionalities. The platform seems to work well for basic accounting needs, but falls short when it comes to more complex tax requirements and working with tax advisors. Users highlight the time-saving aspect of Debitoor, especially for freelancers starting out, but note that it may not be comprehensive enough for businesses needing more robust accounting solutions.

### Card Payment Solutions
Users across various reviews have expressed their satisfaction with SumUp's card payment solutions. The general consensus highlights the ease of use and reliability of SumUp's card reader for accepting payments. While some users have reported occasional technical glitches during high transaction volumes, they appreciate the quick resolution process. The integration of EPOS systems and the ability to customize options have been particularly praised for enhancing the overall payment experience. Despite a few minor issues, users find SumUp's card payment solutions to be a valuable tool for their businesses, offering convenience and efficiency in processing transactions.

### Online Accessibility and Connectivity
Users have expressed a range of experiences with SumUp's online accessibility and connectivity. While some users appreciate the ease of creating and sending invoices from any location, others have encountered challenges with connection issues, loading delays, and difficulty finding support. The ability to customize invoice designs and store customer data has been highlighted as a positive aspect, but the inconsistency in connectivity has been a recurring concern for some users. Despite the mixed feedback, SumUp's online accessibility and connectivity features seem to play a significant role in users' overall experiences with the platform.

### Retail and Sales Management
Users consistently praise SumUp for its efficient handling of retail business and sales management tasks. The ease of processing card payments at the retail level has been a standout feature for many customers, with positive feedback highlighting the user-friendly nature of the card reader and its contribution to smooth customer transactions. Additionally, the prompt delivery and excellent after-sales service have garnered appreciation, leading to increased sales for users over time. The overall sentiment regarding SumUp's retail and sales management capabilities appears to be highly favorable, with users experiencing tangible benefits in their business operations.

### Cost Management and Savings
Users generally appreciate SumUp's efficiency in managing business expenses and tracking financial transactions. The feedback indicates that the platform excels in providing easy-to-use tools for invoicing, tracking payments, and recording expenses. Users particularly value the ability to customize bills, generate reports, and monitor expenditures effortlessly. While some users have encountered minor issues with customer support, the overall consensus leans towards a positive experience with SumUp's cost management and savings features.

Affordable Price: Many users have found Sumup to be a great card reader for their business at an affordable price. They appreciate the value they receive from the product in relation to its cost.

Straightforward Setup Process: Several reviewers have been pleased with the straightforward setup process for bank transfers and card payment facilities in Sumup. They find it easy to navigate and set up, saving them time and effort.

Useful Reports and Filters: Users highly value the availability of reports in Sumup, as well as the usefulness of the filters provided. These features allow them to analyze their sales data effectively and make informed business decisions.

Cons:
1. Slow payment processing and technical issues: Some users have expressed frustration with the slow processing of payments, experiencing loading, disconnection, and error issues. They find it frustrating not knowing the cause or when it will be resolved.
2. Limited support and difficulty connecting: Several users have mentioned difficulties in receiving support and finding it challenging to connect with customer service. Additionally, some users have had trouble getting a signal using a 3G connection, further hindering their ability to receive assistance.
3. Issues with reporting capabilities: A number of users have expressed disappointment with Debitoor's reporting capabilities. Specifically, they mention the inability to submit necessary VAT pre-reports and export end-of-year tax reporting information. This has caused difficulties for those who rely on accurate reporting for their business needs.

Users of this product have found it to be versatile and powerful, resulting in high satisfaction. The product allows users to accept credit card payments for their shops, making it a valuable tool for small businesses. However, some users have experienced occasional connection issues with the product. Nonetheless, these issues have been easily resolved with a simple reset. Additionally, while the product offers an easy-to-use interface and customizable features for handling payment, bills, and taxes, customers have noted that the support provided is not very helpful for various demands. Despite this drawback, the product has significantly improved efficiency for users by saving them time and money in handling accounting tasks.

The portability of the product is another aspect that users appreciate. It is especially useful for markets and other on-the-go situations where users can easily access their account and process payments from anywhere. Customers have also had positive experiences with the product's service, including fast delivery and excellent customer support response times. For start-ups looking for an easy and affordable solution to handle transactions at exhibitions and events, this product has proven to be a valuable asset. However, some users have found the feature set to be limited, particularly in terms of invoice template customization. Despite this limitation, many users consider this product to be the best solution for their mobile payment needs due to its easy customization options and efficient mobile app functionality.

One important use case of this product is helping small businesses stay organized and minimize confusion. By providing an intuitive interface and features that handle payments, bills, taxes, and bookkeeping tasks, the product streamlines financial management processes. Users appreciate its convenience in creating invoices directly after DJ jobs or other gigs to ensure they don't forget to invoice their clients. Moreover, startups find this product particularly beneficial as it is easy to use and cost-effective compared to other solutions. One of its standout features is competitive credit card payment processing rates along with an advance rate option.

However, it's worth noting that the product falls short as a complete bookkeeping solution for small businesses needing to report tax information digitally. Some users have found a simple Google Sheet to be a better and cheaper alternative that caters better to their bookkeeping needs. Despite this feedback, the product has been highly recommended by users for its efficiency in handling accounting tasks and providing mobile payment solutions. Overall, customers have praised its versatility, portability, and customization options in various business scenarios.

Shopify is a commerce platform designed for both online stores and retail locations.  Shopify offers a professional online storefront, a payment solution to accept credit cards, and the Shopify POS application to power retail sales.

Shopify Lite

Basic Shopify

Advanced Shopify

Shopify Plus

Mindbody is business management software for gyms and spas, as well as fitness and yoga studios built around appointment scheduling and online bookings and calendaring, from the company of the same name in San Luis Obispo, California. Notably, the platform also contains marketing automation to maintain club member engagement, and enrollment.

Starter

Accelerate

Ultimate

Ultimate Plus

Mindbody

SumUp

The Point of Sale (POS) is simply the place where a retail transaction takes place--it's the hardware and software used to physically accept payments and record transactions.

Point of Sale

SumUp Solo - Unboxing and demo

SumUp POS | Product Demo

SumUp Online Store | Product Demo

SumUp 3G + Printer Bundle - Unboxing and demo

Likelihood to Recommend

SumUp is a financial technology company that enables businesses to accept card payments at the Point-of-Sale or on the go.

SumUp Inc.

Xero

PayPal Payments Pro

GoCardless

Director

SumUp 2022-04-27 09:41:40

Adyen

Riskified

dLocal

Chargeback Analyst

SumUp 2022-04-27 09:08:03

Adobe PhotoShop

Adobe Animate

Adobe Illustrator CC

Blender

SumUp 2022-04-27 09:08:27

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Improve communication

No monthly

Monthly recurring

Easy control

Ease of use

Nice ui

Payment processing

Home

Point of Sale Systems

I typically use SumUp to sell books and products at exhibitions and events. It makes it easy to sell these products to customers and people who wish to make their purchase using a credit or debit card. Although there are other options available now, when I originally chose SumUp, the options for taking card payments were much more limited and a lot more expensive (often with monthly fees attached in addition to transaction fees).

Reliability
Ability to set up and choose products at the point of sale.
Fast payments to bank account.

Have been able to make sales to customers who don't have cash - increased revenue.
Trustworthy as a recognised brand - gives us credibility.

Square POS, PayPal Zettle (formerly PayPal Here) and PayPal Payments Pro

I use SumUp on a personal basis, it is very useful for me, it saves me in many payment situations, and it is an option with excellent credit card payment processing rates and an attractive advance rate. Use in a check out for example. I recommend its use.

High pass rate
Easy control via portal
Values are correctly computed

Improve communication with merchants.
Have a chat on the merchant portal.
To have little monkeys with approximation.

Credit card machine
Accept debit
Have payment link

Satisfactory
High approval
Low risk of fraud

Needed a mobile solution for an outside bar for one of our clients, we looked at a few other solutions but SumUp was by far the best for what we needed to achieve. Very easy to customise the tills with images to make it easier for the staff, the mobile app worked really well for outside ordering and all the SumUp peripherals work really well and look cool too.

The ability to add categories within a category.

Adobe PhotoShop, Adobe Illustrator CC, Blender, Adobe Animate (formerly Flash)

SumUp

Overview

What is SumUp?