TrustRadius Insights
SureDone has been a game-changer for businesses looking to achieve greater profitability and manage their multi-channel E-Commerce …
Starting at $100 per month Listing
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What is SureDone?
SureDone is a multichannel e-commerce platform designed to assist businesses, brands, and enterprises in efficiently managing their online sales and operations. According to the vendor, SureDone offers a comprehensive suite of tools and features that cater to a wide range of company sizes, from small...
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Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.suredone.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $100 per month Listing
Product Demos
A Quick SureDone Demo
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Product Details
- About
- Tech Details
What is SureDone?
SureDone is a multichannel e-commerce platform designed to assist businesses, brands, and enterprises in efficiently managing their online sales and operations. According to the vendor, SureDone offers a comprehensive suite of tools and features that cater to a wide range of company sizes, from small businesses and startups to large enterprises. This software solution is utilized by various professionals and industries, including e-commerce retailers, online marketplaces, brands and manufacturers, automotive and powersports sellers, as well as apparel and clothing retailers.
Key Features
Product Information Management (PIM): According to the vendor, SureDone provides a centralized system for managing product information across multiple channels, including titles, descriptions, prices, inventory levels, categories, and item specifics.
Kits & Bundles: Users can create and manage kits and bundles, selling multiple products as a single unit. The platform allows for dynamic calculation of inventory and pricing, as well as kit explosion for fulfillment through multiple suppliers.
E-commerce Shopping Cart: SureDone includes a cloud-hosted website with a customizable shopping cart feature. The vendor states that it is directly integrated with payment processors and includes SSL certificates for secure transactions.
Order Management System (OMS): SureDone offers an order management system that centralizes order processing and fulfillment. Users can automate order funneling, choose between in-house fulfillment or dropshipping, and track orders with automated order tracking.
Developer API: According to the vendor, SureDone's open API allows users to extend the platform and integrate with other systems. It provides access to functionalities such as product management, listing, inventory sync, and order management.
Marketplaces & Integrations: SureDone integrates with various marketplaces and channels, enabling users to list products and keep inventory in sync across multiple platforms. The platform supports advanced features specific to each marketplace, as claimed by the vendor.
Bulk Uploader: According to the vendor, SureDone's bulk uploader allows users to efficiently manage and update large quantities of products in a single file upload. It supports various file formats and includes validation checks for data accuracy.
Advanced Search: SureDone's advanced search feature allows users to quickly find specific products or information within the platform, using various search criteria, as claimed by the vendor.
Inventory Management System: According to the vendor, SureDone's inventory management system provides real-time visibility and control over product inventory across multiple channels. It ensures accurate stock levels and offers low stock alerts and automated reorder points.
Product Listing Management: SureDone offers comprehensive capabilities for creating, updating, and optimizing product listings for various channels and marketplaces. The platform supports bulk listing uploads and integration with catalog providers for automotive and powersports sellers, as claimed by the vendor.
SureDone Features
- Supported: Product listing and feed management
- Supported: Order management
- Supported: Inventory management
- Supported: Shipping management
- Supported: SEO
- Supported: Bulk templates
- Supported: Automated pricing
SureDone Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
SureDone has been a game-changer for businesses looking to achieve greater profitability and manage their multi-channel E-Commerce business. Users have found that SureDone provides a simple procedure for creating inventories and updating data, making it easier to load inventory and pricing for all marketplaces. The solution automates inventory and pricing updates, making manual spreadsheet uploads a thing of the past, all while providing custom features that allow third-party inventory to be brought into the system for marketplace sales.
One of the biggest pain points that SureDone solves is the ability to cross-list products on multiple marketplaces from one integration interface. This feature makes it extremely user-friendly by allowing users to set pricing and stock for all marketplaces, including eBay, Amazon, Walmart, and BigC website. Additionally, users have found that the bulk upload and download capability is the best they've seen, allowing for easy listing to various stores without hassles. With SureDone's insight into growing businesses through their software, E-commerce departments can provide a multi-channel system and manage clientele and online stores successfully. Another significant advantage of using SureDone is the direct access to the support team who provide unprecedented answers to concerns. Overall, SureDone has solved many challenges such as multiple marketplace automation from order to tracking updates, inventory level updating, and support for FBA.
Flexible Bulk Upload/Download: Many users have found SureDone to be the best platform for bulk upload/download capability among all the platforms they have tested. They appreciate how this feature makes managing their inventory, shipments, and transactions an easy task.
Customizable Fields and Mapping: SureDone's customizable fields and mapping feature has impressed many users. They can create as many custom fields as they need and map them to any marketplace field with ease.
Intuitive Platform: Several users have praised SureDone's intuitive platform that is easy to use, making it a breeze to manage e-commerce stores. The software is straightforward and intuitive, which makes learning it easy for most users, depending on the size of their current eBay or Amazon marketplace.
Complexity: Some users have found SureDone to be complex and not always user-friendly, requiring in-depth knowledge of the protocol and techniques used to use the platform. The intuitiveness of the software could be improved, especially when updates fail, causing frustration for some users.
Errors & Delays: Several reviewers have reported errors when updating the system, leading to delays in completing tasks. Additionally, glitches that lasted for weeks caused significant frustration among users who were unable to complete their work on time.
Poor Support: A number of users have expressed dissatisfaction with the support provided for SureDone. Phone support is not available and some customers feel that the support team is unhelpful in addressing issues that arise with using the software.
SureDone has received several recommendations from users based on their experiences. The most common recommendations are as follows:
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SureDone is highly recommended for large companies with numerous products, offering cost reduction and industrialization capabilities. Users have found that SureDone effectively manages a large inventory and streamlines the selling process. Its features allow for efficient management of multiple product listings, ensuring smooth operations for companies dealing with a high volume of products.
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Many users recommend SureDone for starting an ecommerce business and maintaining consistent and new clients. They have found it to be a valuable tool in establishing an online presence and attracting customers. SureDone's user-friendly interface and comprehensive features help businesses create and manage product listings, optimize visibility, and facilitate seamless transactions, ultimately leading to increased client engagement.
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Users have expressed that SureDone is great software overall. They appreciate its ease of use, powerful functionality, and reliable performance. Whether it's managing inventory, automating listings across multiple channels, or tracking sales analytics, users have found SureDone to be a dependable solution that meets their business needs effectively.
Overall, reviewers suggest trying SureDone without hesitation and without spending excessive time comparing it to other options.