TrustRadius Insights
SurveyHero has proven to be a valuable tool for users in solving various business problems. Users have been able to gain insights into …
Starting at $15 per month per user (starting at 2 users)
View PricingOverview
What is SurveyHero?
SurveyHero is a online survey creation tool that was released in 2015 and created by enuvo GmbH in Switzerland. It supports multiple choice, drop-down choice, custom and long-form question answers (in any language), and related features.
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Get StartedPricing
Professional
$15
Cloud
per month per user (starting at 2 users)
Business
$25
Cloud
per month per user (starting at 2 users)
Enterprise
$55
Cloud
per month per user (starting at 2 users)
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.surveyhero.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $15 per month per user (starting at 2 users)
Product Details
- About
- Tech Details
What is SurveyHero?
SurveyHero is an online survey creation tool that was released in 2015 and created by enuvo GmbH in Switzerland.
Features include:
Features include:
Multiple Choice
Participants pick one or multiple given options.
Numeric Tables
Spreadsheet like question to collect numeric values.
Drop-Down List
Participants pick from a long list of options (e.g. nationality).
Open Textfield
Ask for short written answers., in any kind of language (Unicode).
Comment Box
Long written answers are possible too, in any language (Unicode).
Form
Customizable forms to collect e.g. participants' personal details.
SurveyHero Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Comparisons
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Recommendations
SurveyHero has proven to be a valuable tool for users in solving various business problems. Users have been able to gain insights into user engagement by identifying active participants and those who require multiple reminders to complete polls, allowing for a better understanding of engagement levels. This information has helped users tailor their approach and increase participation rates.
In addition, SurveyHero has made group meetings more effective by enabling users to gather a general consensus and insights from the group. With the ability to create visually appealing and simple surveys, users have been able to present these surveys to their customers, collecting valuable feedback for research purposes. The software's drag-and-drop feature has been highly appreciated by users as it allows for easy rearrangement of ideas within surveys.
One significant challenge that users have faced is email deliverability issues due to internal IT problems, resulting in flagged emails as spam and affecting the linking of surveys within emails. Despite this challenge, SurveyHero has still been instrumental in sending out mass surveys to peers, facilitating quick and easy collection of inputs for research purposes.
Overall, SurveyHero has proven to be a valuable tool for reaching a large audience, gathering constructive feedback, making informed decisions, obtaining accurate data from specific groups, creating visually appealing mobile surveys, and acting upon customer suggestions and reviews.
Users commonly recommend the following:
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Ensure Compatibility: Reviewers suggest verifying the compatibility of the software with your computer, especially if you have a Mac. This step will help avoid any potential issues that may arise during use.
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Start with the Free Plan: Customers advise starting with the free plan offered by Survey Hero as it provides unlimited surveys. Upgrading to a paid plan may be considered if additional features like branding are needed.
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Create Nice and Easy Surveys: Users recommend Survey Hero for its ability to create attractive and user-friendly surveys. Its intuitive interface makes it easy for anyone to design engaging questionnaires.
These recommendations highlight important considerations such as compatibility, taking advantage of the free plan, and leveraging Survey Hero's survey creation capabilities.