TrustRadius: an HG Insights company

What is Symbiont?

Eva by Symbiont is an AI assistant for automotive dealerships and pool builders. She runs in the chat on the business's existing website, answers buyer questions in seconds around the clock, qualifies leads in conversation, and books appointments directly into the team's calendar with the full conversation attached.

Symbiont specializes by vertical rather than serving every industry. For pool builders, buyers design their pool in the chat — shape, size, features, and feel — and see it rendered in their own backyard, from satellite imagery of their address, an uploaded picture, or a photo they take; the design and pricing are sent over in exchange for contact details, so every render is a qualified lead. For dealerships, shoppers build their own deal (down payment, term, trade-in), compare vehicles, and search inventory in the conversation.

Eva is trained on each business's website, services, and policies, speaks in its brand voice, and hands off to a human on request; teams can monitor conversations live and jump in with two-way intercept. Setup typically takes 24 hours, with monitoring and tuning by Symbiont's team included.

Technical Details

Technical Details
Deployment TypesSaaS
Mobile ApplicationNo

FAQs

What are Symbiont's top competitors?
Podium and Gubagoo are common alternatives for Symbiont.