Name: Symphony GOLD
Author: Symphony RetailAI

Help Desk

Web and Video Conferencing

Customer Support

Interactive Application Security Testing (IAST)

Kubernetes Monitoring

Software Repositories

WebOps

Development

Academic Advising

Classroom Management

Education

Business Intelligence (BI)

Collaboration

File Sharing

Workspace Planning

Enterprise

Accounting

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Finance and Accounting

Applicant Tracking

Background Check

Corporate Learning Management

Diversity, Equity, and Inclusion (DEI)

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Business Internet Service Providers (ISPs)

Cloud Storage

Computerized Maintenance Management Systems (CMMS)

Configuration Management Databases

Content Delivery Networks (CDN)

Data Collaboration

Data Observability

Database Load Balancing

Disaster Recovery as a Service (DRaaS)

Enterprise Architecture Management

Fraud Detection

IT Operations Analytics

Infrastructure-as-Code (IaC)

Integration Platform as a Service (iPaaS)

Internet Security

MLOps

Network Monitoring

Network Performance Monitoring

Release Management

SOA Application Gateways

Secret Managers

Technology Scouting Software

Threat Intelligence

WiFi Hotspot

Workload Automation

Information Technology

A/B Testing

AI Writing Assistant Software

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Digital Asset Management

Digital Content Creation

Email Marketing

Landing Page

Marketing Automation

Online Proofing

Retail Media Advertising

Search Engine Marketing (SEM)

Social Media Management

Social Media Marketing

Survey & Forms Building

Swag Management

Video Collaboration

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Social Commerce

Sales

Video Surveillance

Security

Oil and Gas

Real Estate

Vertical-Specific

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Symphony GOLD is an AI-powered solution designed to address the challenges faced by retailers and consumer packaged goods (CPG) companies. It offers end-to-end, connected solutions for both large and mid-sized retailers and CPGs. Professionals in the retail and CPG industries, including category managers, demand planners, and supply chain managers, can benefit from Symphony GOLD's advanced AI capabilities.

## Key Features

**Connected AI solutions**: According to the vendor, Symphony GOLD offers connected AI solutions that leverage the power of predictive and generative AI to address the challenges faced by retailers and CPGs. These solutions aim to seamlessly orchestrate data, actionable insights, and autonomous workflows to potentially deliver better customer experiences and profitable growth.

**End-to-end, AI-powered solutions**: Symphony GOLD provides end-to-end, AI-powered solutions for retailers and CPGs. These solutions cover various areas such as store and space planning, shelf planning, store intelligence, store operations, merchandising and marketing, assortment optimization, personalized marketing, promotion optimization, demand forecasting, replenishment and allocation, supply chain intelligence, supply chain management, and data collaboration and monetization.

**Precise insights and actions**: Symphony GOLD utilizes retailer, CPG, and contextual data to create one integrated view of the value chain. The vendor claims that this integrated view aims to enable unbiased collaboration and more informed data-based decisions. The AI capabilities of Symphony GOLD aim to provide predictive insights and forecasts for potentially profitable growth. The deep predictive and generative AI capabilities throughout the portfolio offer prescriptive, potentially more accurate forecasts and automation to potentially unlock incremental loyalty, sales, and cost savings.

**Speed and agility**: Symphony GOLD solutions aim to streamline and simplify core processes, enabling retailers and CPGs to potentially meet the speed and agility demands of shoppers and the market. These solutions aim to help retailers and CPGs potentially exceed shoppers' expectations by providing quick and potentially accurate insights and actions.

**Customer loyalty, sales growth, and product availability**: According to the vendor, Symphony GOLD's AI-powered solutions have shown potential benefits for retailers and CPGs. These benefits include a potential increase in customer loyalty, potential incremental sales growth, and a potential increase in product availability.

MicroBiz is an eCommerce retail management solution butil around features such as inventory management, payment gateway, and purchase orders / receiving tracking.

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ERPLY is a web-based point-of-sale and retail management solution, making it accessible anywhere and contains modules for every aspect of your retail establishment. With ERPLY, you can centralize your day-to-day operations in one, real time system.

Brick & mortar

E-tailer

Franchise & Chain

ERPLY

Symphony GOLD

Retail Management Systems Overview 
What is retail management systems?
Retail Management systems are built to handle every stage of the retail process lifecycle across multiple channels. 

Features & Capabilities of Retail Management Systems




point of sale
eCommerce
order
financial
inventory management They can typically be deployed either through cloud or on-premise solutions.

Retail Management

Symphony RetailAI

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