Syteca Reviews and Ratings

Ekran System has been widely used by subcontractors for over 2 years, primarily for session recording and multi-view monitoring. Users have found the software incredibly helpful when investigating incidents, as it offers session export and validation capabilities. The support team is highly responsive and provides qualitative responses to all requests.

One of the key problems Ekran has helped solve is the lack of control over contractors, resulting in better quality and timely services. Users have had a positive experience with Ekran System, finding it intuitive and user-friendly with great features and capabilities. The support team's helpfulness is frequently mentioned, offering timely and accurate answers to users' questions.

Another important use case for Ekran System is critical access monitoring. It has been effectively used by organizations to view activities, manage insider threats, and track and historize these activities. Additionally, the software has proven useful in monitoring remote workers, identifying issues before they become bigger problems.

In terms of troubleshooting application crashes, Ekran System has saved IT countless hours of investigation. Users appreciate how easy it is to set up and find it very helpful overall. They believe it provides good value for the price.

Users have also been able to customize Ekran System according to their needs and found the documentation and tutorials provided by the software to be very helpful. The quality of recordings is highly praised for being detailed, and the search feature allows users to find specific information within the recordings.

Overall, Ekran System serves various purposes such as monitoring users, managing consultants, generating productivity reports, controlling third-party access to company servers for support purposes, and providing evidence for performance issues. Compliance teams are satisfied with the product and highly recommend it.