TaxiCloud

TaxiCloud is a cloud-based taxi dispatch and fleet management platform built for taxi, private hire, chauffeur, airport transfer, and transport operators that want to manage bookings, drivers, customers, payments, and operations from one central system.

The platform is designed to help operators move away from fragmented tools, manual booking processes, spreadsheet-based workflows, and older server-based dispatch systems. TaxiCloud combines a modern dispatch cockpit with automation features that support booking intake, driver allocation, fleet visibility, customer communication, and operational reporting.

Key features include live booking management, manual and automated dispatch, driver and vehicle management, customer records, pricing tools, airport transfer support, flight tracking, job status updates, driver app workflows, passenger booking options, and account/customer management. TaxiCloud is also being developed with AI-assisted features such as smart driver ranking, AI pricing suggestions, missed-call recovery, operator daily briefs, and AI receptionist-style booking support.

TaxiCloud is offered as particularly suited to small and medium-sized operators, and can support local taxi companies, private hire firms, chauffeur businesses, airport transfer providers, school transport operators, hotel transport desks, and executive fleet companies.

The value of TaxiCloud is in reducing manual admin, improving dispatch visibility, helping operators respond faster to bookings, and giving teams a clearer view of driver activity, customer demand, and operational performance. By centralising bookings, driver communication, pricing, payments, and reporting, TaxiCloud helps operators run a more organised dispatch operation without needing multiple disconnected systems.

The application supports different transport business models, a modern web-based interface, flexible dispatch modes, smart driver allocation logic, airport-focused workflows, and future automation features aimed at reducing the workload of dispatchers and office staff.

TaxiCloud is built for operators that want dispatch software that is easier to use, faster to set up, and better suited to the way modern taxi and private hire businesses operate.