TrustRadius Insights
Easy-to-use tool: Users have consistently found TechValidate to be an easy-to-use survey tool, with intuitive features that make it a …
Overview
What is TechValidate?
TechValidate is a content marketing platform which uses customer feedback and automated workflows to generate product content. TechValidate is owned and supported by SurveyMonkey since the August 2015 acquisition.
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What is TechValidate?
TechValidate is a content marketing platform which uses customer feedback and automated workflows to generate product content. TechValidate is owned and supported by SurveyMonkey since the August 2015 acquisition.
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Product Details
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- Tech Details
What is TechValidate?
TechValidate Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Pros
- Cons
Easy-to-use tool: Users have consistently found TechValidate to be an easy-to-use survey tool, with intuitive features that make it a breeze to generate customer data. Several reviewers have noted the software's simplicity and straightforwardness in creating surveys.
Efficient for gathering and analyzing customer data: A significant number of users agree that TechValidate is an efficient way to gather, analyze, and publish customer data, with several praising the platform for generating useful marketing collateral. The ability to crosstab data against other questions in the project has also been mentioned as a valuable feature.
Great customer support: Many users appreciate the top-notch support provided by the TechValidate team, including helpful feedback and best practices for survey questions and response options. Reviewers have described the team as knowledgeable, passionate, and accountable for the program's success while providing a wealth of information to explore.
Confusing User Interface: Some users have found the user interface of TechValidate to be confusing, which has led to a convoluted content library if not properly organized.
Low Survey Response Rates: Several reviewers have reported lower than expected survey response rates with TechValidate. This may be due to survey fatigue caused by frequent requests for feedback.
Expensive Subscription Model: The subscription cost of TechValidate can be expensive if users are not running many surveys. Additionally, some users dislike that their account is automatically set up for large surveys and requires multiple days of review, even when only sending to one contact.