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What is TekTrack?

TekTrack, developed by TekCore, is a package tracking software designed to enhance the accuracy and efficiency of package management. According to the vendor, TekTrack caters to a wide range of professions and industries, including mailroom managers, facilities managers, office administrators, university campuses, and corporate campuses.

Key Features

SmartScan™ technology: According to the vendor, TekTrack's SmartScan™ technology improves the accuracy and efficiency of package tracking with its advanced barcode processing capabilities.

Mobile support: TekTrack is compatible with Windows Mobile, Windows, iOS, and Android phones and tablets, allowing users to track packages on the go, providing flexibility and convenience.

Multiple concurrent users: TekTrack supports multiple users accessing the system simultaneously, enabling efficient collaboration and streamlined workflow management for teams.

Automatic notifications: According to the vendor, TekTrack provides customizable e-mail, text, and phone notifications to keep customers and staff informed about package status, ensuring timely updates and improved customer satisfaction.

Proof-of-receipt signatures: TekTrack allows recording of signatures and signer's name at the time of delivery, providing proof of receipt and enhancing accountability in package management.

Tracking ID generation: According to the vendor, TekTrack generates tracking IDs for packages without barcodes, ensuring that all packages can be easily tracked within the system, eliminating any potential tracking gaps.

Label printing: TekTrack enables the printing of labels for packages with damaged labels or additional information, improving package identification and ensuring proper handling throughout the delivery process.

Attachment of files and pictures: According to the vendor, TekTrack allows users to take pictures and attach files to a package's history, providing visual documentation and additional information for comprehensive tracking.

Special attention alerts: TekTrack displays on-screen alerts to notify staff about packages or recipients requiring special attention, ensuring prompt and appropriate handling of specific packages to maintain operational efficiency.

Integration with major carrier tracking systems: According to the vendor, TekTrack seamlessly integrates with carrier tracking systems, providing comprehensive tracking information within the TekTrack system, simplifying package management.

Technical Details

Technical Details
Deployment TypesSaaS
Operating SystemsWeb-Based, Windows, Android, iPhone, iPad