TrustRadius: an HG Insights company

What is Telarus VXSuite?

Telarus VXSuite is a network monitoring and call analytics solution designed to optimize network performance and enhance user quality of experience. According to the vendor, this technology agnostic platform caters to a wide range of professions and industries including IT Managers, CIOs, UC Directors, Telecom Managers, Managed Service Providers (MSPs), and Contact Centers. Telarus VXSuite offers lightweight deployment and real-time feedback to proactively monitor network status.

Key Features

Technology Agnostic: Telarus VXSuite is designed to be a vendor-neutral solution, capable of reading network data from any device, regardless of brand, PBX, hosted platform, bandwidth provider, or connected wireless device. It supports heterogeneous environments with multiple technologies and platforms, according to the vendor.

Lightweight: Telarus VXSuite allows for widespread deployment throughout the voice and data ecosystem with its lightweight network deployment and cost perspective. It provides near real-time feedback to monitor network status and end-user quality of experience, according to the vendor.

Pre-assessment: According to the vendor, Telarus VXSuite helps assess network infrastructure readiness for new voice or video technology by sending test voice and video calls to identify and monitor potential issues. It scores the expected quality of experience for end-users, helping organizations avoid costly emergency network and bandwidth upgrades.

Call Analytics + Network Analytics = The Real Story: Telarus VXSuite combines call analytics with actual network performance data, offering insights into call flow, call volume, and network performance interconnections. This holistic approach helps organizations understand how network performance affects end-users. It also includes mobile call records for a comprehensive view of the UC ecosystem, according to the vendor.

Manage Endpoints: Telarus VXSuite enables the management of the UC system endpoint experience. It supports a wide range of devices and platforms, including PC, tablet, and smartphone. According to the vendor, it can diagnose and remediate end-user quality issues, offering a complete end-to-end solution for ensuring the best possible user experience.

Categories & Use Cases

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Technical Details

Technical Details
Mobile ApplicationNo

FAQs

What is Telarus VXSuite?
To protect the end-user experience, Telarus offers the VXSuite, which provides network monitoring, call analytics, and mobility tools specifically designed to set benchmarks for network performance. These tools alert, alarm, and report if the network performance is not meeting those thresholds. Proactive monitoring of network routers, switches, firewalls, servers, WiFi routers, PBXs, and carrier circuits help to ensure a great user quality of experience and helps identify problems before they become systemic failures.