
Telia ACE
What is Telia ACE?
Telia ACE is a cloud-based communications platform designed to enhance customer service and efficiency in contact centers. According to the vendor, it offers smart solutions for self-service, automation, and information sharing, enabling organizations to have smarter customer conversations. Telia ACE caters to businesses of all sizes, from small enterprises to large corporations, and is utilized by professionals in various industries, including the energy sector, contact center operations, customer service, telecom industry, and public sector.