Name: TELUS Digital Workforce Management Services
Author: TELUS Digital

Help Desk

Web and Video Conferencing

Customer Support

Changelog

Development

Online Learning

Education

Business Intelligence (BI)

Calibration Management

Collaboration

Diagramming

Enterprise

Accounting

Financial Close

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Performance Management

HR Management

On-Demand Payment

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

AI Agent Builder

API Design

API Management

App Development

Cloud Storage

Component Content Management

Data Governance

Debugging

Desktop Outsourcing

Endpoint Encryption

Fraud Detection

HTML Editors

High Availability Cluster

Hyper-Converged Infrastructure

Integration Platform as a Service (iPaaS)

Managed Security Service

Metadata Management

Network Performance Monitoring

Remote Support

Static Code Analysis

Virtual Desktop Infrastructure (VDI)

VoIP Monitoring

Web Application Firewalls

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Business Card Scanning

Content Management

Conversion Rate Optimization

Customer Loyalty Program

Email Management

Email Marketing

Marketing Automation

Public Relations (PR)

Search Marketing Intelligence

Social Media Management

Social Media Publishing

Survey & Forms Building

Swag Management

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Lead Generation

Sales Forecasting

Sales Pipeline

eCommerce

Sales

Microsegmentation

Security

Building Information Modeling (BIM)

Car Rental

HIPAA Compliance

Home Health Care

Insurance Agency Management

Intelligent Document Processing

Online Voting

Vertical-Specific

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TELUS International (formerly Xavient Digital) offers workforce management (WFM), also referred to as workforce optimization (WFO) via a consultative approach to deliver workforce efficiencies across vendor and captive sites. From planning and forecasting, to scheduling and real-time analysis, to reporting and optimization, the vendor states they focus on driving significant value.

TELUS Digital Workforce Management Services

Primarily to help companies cut the cost of providing service or to fill a project-based service need, some professional services companies offer hosted communications. Also, they may present a potential partner for outsourcing a variety of IT management services such as help desk and product support, technology consulting, operational services, development and integration, expense management and other services.

Communications Outsourcing

TELUS International (formerly Xavient Digital) designs, builds and delivers digital solutions to enhance the customer experience (CX) for global brands. The company’s services support the full lifecycle of its clients’ digital transformation journeys. TELUS International’s integrated solutions and capabilities span digital strategy, innovation, consulting and design, digital transformation and IT lifecycle solutions, data annotation and intelligent automation, and omnichannel CX solutions that include content moderation, trust and safety solutions, and other managed solutions. TELUS International partners with brands across high growth industry verticals, including tech and games, communications and media, eCommerce and fintech, healthcare, and travel and hospitality.

TELUS Digital

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Communications Outsourcing Services

TELUS Digital Workforce Management Services

Overview

What is TELUS Digital Workforce Management Services?