TextBetter

TextBetter is a text messaging solution designed specifically for businesses, according to the vendor. It enables businesses to send and receive text messages using their existing landline or toll-free phone numbers. The product is suitable for businesses of all sizes, from small startups to large enterprises, and caters to various professions and industries, including real estate, healthcare, retail, hospitality, and professional services.

Key Features

Text Messaging Service: According to the vendor, TextBetter allows businesses to send and receive text messages using their existing landline or toll-free number. It provides a web-based platform for easy access and management of text messages, supports two-way communication, and offers delivery and read receipts for tracking message status.

Business Phonebook: The vendor claims that TextBetter offers a centralized phonebook for storing and managing customer contact information. It allows easy import and export of contacts from existing CRM systems, enables the creation of custom contact groups for targeted messaging, and provides search and filter functions for efficient contact management.

Text to Landline: According to the vendor, TextBetter can convert incoming text messages to voice and deliver them as voicemails to the business's landline or email. Businesses can respond to voicemails via text message, and the product also provides transcription services to convert voicemails into text for easy reading and response.

Text to Email: The vendor states that TextBetter converts incoming text messages to email format and delivers them to the business's designated email address. Businesses can respond to text messages directly from their email and receive email notifications for new messages.

Auto Reply: According to the vendor, TextBetter offers customizable auto-reply messages to send automated responses to incoming texts. Businesses can set up specific triggers for auto replies based on keywords or criteria and schedule auto replies for specific times or days.

Group Messaging: TextBetter allows businesses to send text messages to multiple recipients simultaneously, as claimed by the vendor. It enables the creation and management of groups for efficient communication, saving time by sending important updates or promotions to a large audience at once.

Keyword Campaigns: The vendor claims that businesses can create keyword campaigns with TextBetter to capture customer responses. The product allows customization of keywords to align with marketing goals and provides tracking and measurement of campaign success. Keyword campaigns can be used to drive customer engagement and increase conversions.

Delivery Reports: According to the vendor, TextBetter provides detailed delivery reports for sent text messages. Businesses can track the status of each message, including delivery success or failure. This feature helps monitor the effectiveness of text marketing campaigns and gain insights into customer engagement.

Scheduled Messages: The vendor states that TextBetter allows businesses to schedule text messages to be sent at a specific date and time. This feature enables the planning and automation of text marketing campaigns in advance, ensuring messages are delivered at optimal times for maximum impact.

Excel Integration: According to the vendor, businesses can easily import contacts from Excel sheets and seamlessly integrate their existing contact list with TextBetter. This feature streamlines the process of managing and organizing contacts.