Great for whatsapp messaging
Use Cases and Deployment Scope
They way we use TextUs is by integrating with our hubspot and when leads are enriched with contact details, these get ails get pushed to TextUs, which in return does two things predominantly for us:
1. Helping activate our past customers through offers on Whatsap
2. Helping us reach our prospects at once when they show interest.
1. Helping activate our past customers through offers on Whatsap
2. Helping us reach our prospects at once when they show interest.
Pros
- Seamlessly connected with our hubspot.
- I see all the past records of the contact ie. what we had sent them earlier, offers we shared with them etc within hubspot.
- Back then our HR team also used it, to reach out to candidates who are potentially fit for a job.
- It's real time ie. the contacts that we reach out to on TextUs, are already synced with our hubspot which is great.
Cons
- Integrations, if I had to run this on Make for instance, they don't have one.
- They don't share an API, which I could possibly use on one of my grok agents that can mass email a list of potential customers through WhatsApp.
Return on Investment
- More than 30℅ of our lost customers were activated using TextUs for one of our b2c clients.
Usability
Other Software Used
Zapier, n8n, Factors.AI, Attio, HubSpot CRM, Framer, Figma