ThankView
1 Reviews and Ratings
What is ThankView?
ThankView by EverTrue is a personalized video messaging and Constituent Relationship Management (CRM) engagement tool designed for higher education advancement offices, alumni relations departments, and non-profit fundraising teams. The software provides specialized infrastructure for Donor Management and Nonprofit Fundraising, enabling organizations to record, curate, and distribute personalized video messages via email and text messaging to improve donor retention and stewardship.
Key Capabilities
- In-Browser Video Creation & Request Engine: Allows staff, volunteers, or students to record video clips directly within the web portal or upload existing media files, while featuring a request tool to crowdsource personalized video messages from remote constituents and scholars.
- Dynamic Content Personalization: Automates name insertion, custom message merge fields, and personalized landing page elements to deliver tailored video communications across constituent portfolios.
- Multi-Channel Video Delivery: Dispatches video campaigns through branded, mobile-responsive Email and SMS text messaging channels with custom thumbnail previews and landing page call-to-action (CTA) buttons.
- Engagement Analytics & Milestone Tracking: Measures campaign metrics including email open rates, video playback starts, 50% and 100% watch completion rates, and link click-through rates (CTR).
- EverTrue Platform & CRM Synchronization: Synchronizes interaction logs and constituent watch data directly into the EverTrue advancement platform and enterprise donor databases via daily SFTP data transfers or REST API endpoints matching constituent Donor ID fields.
Audience & Use Cases
- Audience: Advancement Directors, Alumni Relations Managers, Donor Stewardship Leads, and Annual Giving Officers.
- Use Case: Delivering personalized video acknowledgment notes following gift receipt, distributing alumni career move congratulations, coordinating annual giving solicitations, and sharing impact stories with major donors.
Technical Specifications
- Deployment Model: Cloud (SaaS)
- Delivery Channels: Email, SMS Text Messaging, Web Landing Pages
- Integration Protocols: REST API (Bearer Token Authentication), Daily Automated SFTP Batch Transfers, EverTrue Platform Native Connector
- Supported Media Assets: HD Video Files, Embedded PDF Documents, Custom Landing Page CTA Buttons, Web Forms
Categories & Use Cases
Technical Details
| Deployment Types | SaaS |
|---|---|
| Operating Systems | Windows, Mac, Web-Based, Chromebook |
| Mobile Application | No |