The Service Program

The Service Program is a field service management software solution that aims to streamline and optimize the operations of service and maintenance businesses. It caters specifically to small and medium-sized businesses in various industries, including pool and spa service, lawn and landscaping service, portable toilet and septic service, HVAC service, and pest control service.

Key Features

Seamless QuickBooks Integration: The software seamlessly integrates with QuickBooks Desktop and Online, allowing for efficient data transfer without the need for double entry.

Improved Field Communications: Enhance communication between the field and office by easily tracking serviced stops, pickups, deliveries, and facilitating real-time communication.

Customer Portal & App: The software provides a self-service option for customers, enabling them to make payments, place orders, and access their QuickBooks invoice and payment history.

Manage & Optimize Route Schedule: Optimize routes based on area, day, and technician to maximize efficiency in scheduling work orders and service calls. The software also sends electronic notifications after each stop.

Service Department Management: Easily enter work orders from the desktop or in the field, set up recurring tasks for maintenance and repairs, and track time, costs, and materials used.

Get Organized: Improve internal communication, track profitability and material costs, and effectively manage tasks and appointments.

Equipment Tracking: Utilize QR codes to track equipment, generate work orders, and verify employee presence on the job.

Mobile Solution: Access open tasks, customer lists, line items, chemical forms, and more on the go. The software is compatible with both QuickBooks Desktop and Online.

Helpful Video Demonstrations: Learn how to use the software with step-by-step videos covering various topics such as routing, work orders, and more.

Routing & Mapping: Optimize routes based on area, day, and technician. Map each stop or service call while on the road and pinpoint the truck's location using GPS.