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Thunderbird Reviews and Ratings

Rating: 8.2 out of 10
Score
8.2 out of 10

Community insights

TrustRadius Insights for Thunderbird are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Business Problems Solved

Thunderbird addresses several key business problems and provides a range of use cases to enhance users' email management experience. Users who have migrated from webmail and Outlook attest to Thunderbird's ability to overcome web-based limitations and improve user-friendliness. With Thunderbird, users can efficiently organize meetings, follow-ups, outreach, and set up new calendar events, surpassing the functionality of Gmail or Outlook web portals.

One of the main advantages of Thunderbird is its synchronization feature, which allows users to manage multiple mail accounts from different servers in a single email client. This capability not only streamlines email management but also improves efficiency and productivity. Additionally, Thunderbird's cross-platform compatibility supports both Windows and Linux operating systems, making it a versatile solution for businesses with different IT infrastructures.

Another significant business problem Thunderbird solves is the efficient handling of large volumes of emails without performance issues. This makes it particularly suitable for managing business email communications. Users appreciate Thunderbird's easy email management system, which includes features such as tagging and filtering, helping them streamline their workflow and save valuable time.

Thunderbird also eliminates the need to monitor separate sites by consolidating multiple email inbox accounts into one location. This centralized approach simplifies email management and increases productivity. Additionally, Thunderbird's preview feature allows users to view emails without double-clicking, providing a seamless user experience similar to popular web-based platforms like Gmail.

The clean and simple interface of Thunderbird has been well-received by users who find it enjoyable to navigate. Its calendar feature in the sidebar further enhances the user experience by offering quick access to scheduling and task management functionalities. Furthermore, Thunderbird's folder creation and message filtering capabilities enable effective organization and categorization of emails.

Thunderbird's support for multiple profiles is another valuable feature that simplifies sending emails from different accounts. Users can easily switch between profiles without any complications. Moreover, Thunderbird enables users to track the history of emails, send attachments, and access their emails from different devices, providing flexibility and convenience.

The spam filtering capability of Thunderbird has gained praise for its effectiveness and stability, making it a reliable choice for business email communication. Users find comfort in knowing that Thunderbird prevents viruses and junk mail from infiltrating their inbox while maintaining a high level of security.

Overall, Thunderbird's unique combination of features, including efficient email organization, cross-platform compatibility, robust spam filtering, and ease of use, positions it as a valuable tool for individuals and businesses alike. Whether it is managing multiple email

Reviews

3 Reviews

Thunderbird Delivers on its Promise

Rating: 8 out of 10
Incentivized

Use Cases and Deployment Scope

We've been using Thunderbird for at least 15 years. Every day it's an indispensable tool for our email, task tracking, and scheduling. It helps us manage our incoming messages, stay on top of our meetings, and use it as a replacement for Microsoft email software. After all these years, nothing has done more to help us stay on top of the deluge of messages we receive for product orders and general correspondence needs of our businesses.

Pros

  • Email receiving
  • Email sending
  • Email composition
  • Ability to add calendar and task plugins

Cons

  • Its VERY difficult to find a good backup solution
  • We would love to see more attention paid to task scheduling and tracking
  • It would be nice to have all-in-one solution instead of having to use different plug-ins

Likelihood to Recommend

Thunderbird is a great solution if you primarily work on the desktop. I like knowing that Google isn't snooping around my emails to sell me things I don't want or need. It's relatively easy to use, but can be tricky to install and sync with other email services like Gmail. If I didn't have a technical wiz for a partner I'm not sure I would have started using it in the first place. You do need some kind of technical ability to install, troubleshoot, and backup.

RA
Rene Agredano
Advocacy Journalist and Co-Founder in Marketing at Tripawds.com (1-10 employees)
Vetted Review
Thunderbird
10 years of experience
View profile

#1 In It's Category, Must Check It out

Rating: 10 out of 10
Incentivized

Use Cases and Deployment Scope

Mozilla Thunderbird is the only "email client" we use across our organization since the past 7-8 years. Emails has emerged as a vital and official channel of communication and this product, despite being free, has continued to provide 100% failsafe and secure performance ever since the first installation. I have never used the actual gmail interface and have this email client installed on every terminal in use. The ability to manage folders, pull out email threads / history , to priortize or mark emails for further action and its event reminders - these are just at the beginning of the list of positives

Pros

  • Setup and organization of folders and sub-folders
  • Email Security
  • Ease of managing emails

Cons

  • definitely needs a mobile /andriod version

Likelihood to Recommend

Mozilla Thunderbird comes well-recommended for all types of users - be it enterprise or a teenager. The habit of managing emails effectively is vital and mozilla is the very best we have come across

VU
Verified User
General Manager in Corporate (1-10 employees)
Vetted Review
Thunderbird
8 years of experience

Great for a free email client and I love supporting opensource

Rating: 5 out of 10
Incentivized

Use Cases and Deployment Scope

I have been using Gmail as my email client for about 10 years. But for some reason, starting about 2 years ago, certain emails just wouldn't download (using POP3, not IMAP). So I needed another email client to cross-reference, and make sure I wasn't missing anything important. I still use Gmail as my primary client for about 8 of my 10 email addresses.

Pros

  • Successfully downloads all of my email
  • Allows me to connect via IMAP so it's synced with my actual email server

Cons

  • Not nearly as clean or nice-looking as Gmail
  • Easy to navigate threading and search capability seems limited
  • Very slow and clunky. I am still combing through about 10,000 emails that I'm slowly trying to delete (mostly junk/spam/transactional emails) and if I highlight even just like 20 emails at a time it takes about 5 seconds to delete them so no way to do this efficiently

Likelihood to Recommend

I like that it's free, I like that it's open-source, and the fact that it allows IMAP lets me have this on all 3 laptops and it's synced.

I would never consider using it as my primary email client, however; just too clunky and can't navigate around fast enough the way I do with Gmail. And not even close to having all the features I'd need that Gmail does: 30 second undo-sending, canned responses, easy-to-create signatures for each email address (I literally toggle over to Gmail, compose a message, and paste my sig into the body of Thunderbird emails, so clunky), all spam ends up in my inbox even after I've marked enough as spam that it should know, email labeling and filtering... Gmail is just way more advanced and feature-ful. But, Thunderbird does beat my ridiculous RoundCube webmail interface!

VU
Verified User
Executive (1-10 employees)
Vetted Review
Thunderbird
2 years of experience