Email Management Software

TrustRadius Top Rated for 2023

Top Rated Products

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1
Groove, a Clari company

Groove is a sales engagement platform that enables sales leaders to execute their strategy in a smarter and more adaptive way. With Groove, revenue leaders can use automation to do more with less, with the goal of driving greater efficiency and effectiveness across the customer lifecycle.…

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(1-25 of 186)

1
Groove, a Clari company

Groove is a sales engagement platform that enables sales leaders to execute their strategy in a smarter and more adaptive way. With Groove, revenue leaders can use automation to do more with less, with the goal of driving greater efficiency and effectiveness across the customer lifecycle.…

2
Adobe Campaign

Adobe acquired Neolane in July 2013 and later re-named the product Adobe Campaign. Adobe Campaign provides both marketing automation and marketing resource management functionality such as spend & financial management, workflow, and asset management.

3
Front

Front is a communication hub that helps businesses keep the human touch in every interaction.

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4
WiseStamp

WiseStamp is an email signature solution for both small and large companies. It was acquired by vCita in August 2019, and is now a vCita solution.

5
Cirrus Insight

Cirrus Insight integrates Salesforce with Gmail, Google Calendar, and Google Contacts. Instantly View Contextual Salesforce Information in Your Inbox. Save Emails & Attachments to Salesforce with a Click. Sync Your Google & Salesforce Calendars. Create & Edit Salesforce Records…

6
Shift

Presented as a web browser for work, Shift serves as a workstation for the user's digital workflow, a centralized hub for all email accounts, web apps, calendars, and to-do lists. Shift helps the user to manage a workflow more efficiently and to achieve productivity goals.

7
NetDocuments

NetDocuments is a document management solution from the company of the same name in Lehi, Utah.

8
Gmelius

Gmelius Mission: Build the 1st collaboration platform that lives where you work 🚀 Gmelius offers a way to collaborate, manage projects and automate workflows inside Google Workspace (formerly G Suite),and beyond, by connecting the other tools that are used daily at companies like…

9
Zoho Mail

Zoho offers their business email suite, which includes Calendar, Tasks, Notes, and Contacts bundled with an inbox.

10
Superhuman

Superhuman for Business is an email management solution that helps to enhance team collaboration and help users maintain focus. Some features include timed sent, Unsend, conversation snooze, support for offline actions, Gmail shortcuts, etc.

11
Thunderbird

Thunderbird is an open-source email management application from MZLA Technologies Corporation, a subsidiary of Mozilla.

12
Hiver

Hiver helps you manage customer support and sales right from your Gmail. With Hiver, teams can collaborate on Shared email accounts like support@ or sales@ without having to leave their Gmail accounts. Hiver works like a full-fledged help desk, built right into Gmail. It gives you…

13
Mailbutler

Mailbutler is an email extension designed to help professionals and teams manage their emails better and improve customer relations.

14
SaneBox

SaneBox helps clean up your inbox and management messages.

15
Vivaldi

Vivaldi is a web browser that is free to use, but that includes a customizable interface, tab tiling and web panels as organizational elements, email management features, and an integrated calendar, to make it a task and work organization solution. It is developed by Vivaldi Technologies…

16
Titan.email

Titan is a customer-centric email suite created specifically for professionals and small business owners, with features designed to enable deeper, more meaningful relationships with customers.With features such as Email templates, the ability to Schedule sends, Follow-up reminders,…

17
Spark Mail App

Spark, from Readdle headquartered in Ukraine, is a team email inbox solution, supporting email signature functions, smart notifications, organizational features, email templates, and related features.

18
Missive

Missive is an app for collaborative email and threaded group chat used by teams, from the small company of the same name in Quebec.

19
SendFox

A tool to automatically send customized emails to subscribers, followers, and fans. SendFox is an email marketing tool designed specifically for content creators that lets users compose and send unlimited customized emails. SendFox combines automation and customization to help…

20
Kibo by Kalemi Code

Kibo is a unified email inbox, by Kalemi Code headquartered in Albania, that allows businesses to respond to customer inquiries on Facebook, Instagram, Twitter, Google My Business, Whatsapp, Viber, Email, and Chat from the same spot. It is currently in closed beta.

21
Mailture
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Mailture, a secure, business-oriented email service that includes collaboration and communication features.Unique and custom email addressHelps to increase brand visibility and credibility with a custom email address using a company domain name. Supports multiple domains, users, and…

22
LeanMail
0 reviews

LeanMail gives users control over the inbox by providing key functionality that is missing due to the fact that Microsoft needs to keep Outlook fairly generic in order to enable hundreds of millions of users to be onboarded without instruction. Additionally, to maximize the user'…

23
Emailgistics
0 reviews

Emailgistics provides a shared mailbox management solution for Microsoft Office 365.

24
InMoat
0 reviews

InMoat's AI-Powered Smart Filtering technology integrates directly with your existing Gmail and Outlook account.

25
Timeko
0 reviews

Learn More About Email Management Software

What is Email Management Software?

Email management software is a technology tool that connects to your email inbox. It sorts and organizes email, can manage multiple accounts, and helps businesses respond to customers and partners quickly. Companies use this kind of software to filter sensitive information and send automated responses to prioritized channels.

Email management software frequently uses artificial intelligence (AI) technology to handle large volumes of email and improve the customer service experience. In a competitive business world, the more important the email, the more critical fast responses become.

A good email management software platform facilitates communication and workflows, preventing crucial communications from being lost or delayed.

These tools can be purchased stand-alone but are usually connected to CRMs, email marketing software, and IT management products as apps or modules. Automated response features can help track customer information, campaign feedback, service desk communications, and improve overall communication. Email management tools can also be components within or addons to office suites.

Email Management Software Features

Common email management software features include:

  • Advanced search
  • Analytics/reporting
  • Archiving and retention
  • Automated follow-ups
  • Backup/recovery
  • Batched delivery
  • Data security
  • Digest of blocked emails
  • Email folders/filters
  • Email monitoring
  • Email signature(s)
  • Inbox snooze
  • Integrate across multiple email clients and systems
  • Manage multiple inboxes
  • Meeting scheduler
  • Mobile access
  • Reminders
  • Routing/response management
  • Scheduled/delayed response
  • Spam filtering
  • Task Lists
  • Templates
  • Unsubscribe
  • Workflow automation

Email Management Software Comparison

Email management software tools range in features and price for small, mid-market, and enterprise organizations. There are some options for individuals as well. Pricing typically increases with more features and complexity.

When purchasing email management software, evaluate the volume of email you need to manage--now and in the future. Are you looking for a comprehensive solution that integrates with your CRM or other software? Do you need to set up a system to route emails containing sensitive data? Or do you just need to organize your office email?

Consider also the ease of migration, integration with your current apps and modules, and the learning curve of the new product. How seamless is the data sync across platforms? What capabilities and customization options are included? Also, decide whether you need a desktop installation or a web-based solution.

When considering budget, also remember to examine options that offer room to grow and the customer support you will need. Some vendors have storage limitations and charge extra for training, tech support, and added space.

Pricing Information

Pricing varies widely, depending on the functionality required, integrations involved, and the number of accounts managed. Vendors typically offer freemium plans or free trials for individual and small business solutions.

Paid options begin at around $9/mo for entry-level and range to $79/mo per account for small to mid-market levels. Contact enterprise vendors to request a demo and specific pricing information.

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Frequently Asked Questions

What does email management software do?

Email management software makes it easier to categorize and search email information and quickly respond to clients and team members. It can help manage high-volume email, eliminate spam, send auto-responses and use artificial intelligence to analyze habits and protect sensitive data. Email management software is often combined with other business management tools.

What are the benefits of using email management software?

Email management software saves time and money and helps businesses improve customer service. It can increase productivity, automate responses, and filter unimportant emails--reducing distractions and errors. It can also enhance the security of sensitive data and communications.

What are the best email management software products?

How much does email management software cost?

Vendors typically offer free versions or free trials for individual and small business solutions. Paid options begin at around $9/mo for entry-level and range to $79/mo for mid-market. Contact enterprise vendors for a custom demo or quote.