Tiltify Catalyst Review.
Use Cases and Deployment Scope
I use Tiltify Catalyst daily for the following: - Campaign/Event build-out & optimization - Data collection & reporting. This is an oddly worded question, but I guess the "business problems" the charity-side portal for Tiltify addresses are: - Providing an avenue for creating and customizing a peer-to-peer fundraising platform that's easy to share with our donors & fundraisers. - Accessible download of donor & fundraiser data, which I then use for things like fundraiser prizing distribution, future fundraising projection/estimates, etc.
Pros
- Fundraiser & donor data collection.
- Customizable pages & features per event.
- Toggle-able options for non-profits to use based on their core audience and what makes the most sense for them.
Cons
- (1) How Tos for the charity, please! Donors/fundraisers have them available, which we LOVE, but not having a "How Set Up An Event" or "How To Use Your Reporting" for the non-profits, I feel, is a bit of an oversight, as, you know, they're users too!
- (2) Event Page Design: Under the Fundraiser Rewards section, there is a tiny corner of pixels that pokes out from behind the "Top 100" or "Raise $200.00" labels, and it BOTHERS ME TO NO END. I understand the labels over the rewards images have curved corners, and the rewards have the hard 90-degree corners, which is why it happened. It's just like when someone goes to erase what's on a whiteboard but leaves a single line in the middle. My current solution has been to just cut that corner off my rewards images prior to upload —anyways, super tiny and just a pet peeve.
- (3) Event Page Design: You've given us so many customization options, and I'm not taking those for granted. I would love the option to change the color of the buttons, just as we can change the color of each individual section.
- (4) Branding, Social Links: Two things. "Twitter" is still on there (I know it's annoying, but "X"). Would love a "Bluesky" option.
- (5) Event Options, Lifetime donor rewards: Is there something we could get for Lifetime Fundraiser rewards?
- (6) Reports: When I download the Donations report is has the Date & Time of donation in a single column. I don't know how other people use this report, but I usually have to download the donations, create a new column, delineate the data for date/time, then pivot table from there. Plus, the "time" data we receive is delivered in a way that's borderline unusable. Example: 2023-12-31 07:46:07.667963Z -- *I* know to read this as December 31, 2023 @ 7:46:07 AM , but do we *really* need the ".667963Z" ? All it does is mess up any automated data analysis.
- (7) Repots: Could we get a disclaimer at the top of the page that says if you don't toggle the UTC, the reports pulled will be from the time zone of the user pulling them? It took *way* too long to figure out why the report pulled by my colleague in Pacific time was different than the report pulled in Central time.
Likelihood to Recommend
I mean, I love having any and all non-profits use Tiltify! From a fundraising standpoint —having all my favorite orgs easily accessible for fundraising across my platforms is SO NICE. That said, I've also worked with orgs that are just getting into the space, and they really struggled with getting set up due to a lack of resources. Yes, I can walk them through everything and encourage the use of all of Tiltify's features, but there isn't a readily available/accessible source to learn what's available to them and how it works.
