topsOrtho

topsOrtho is an orthodontic office management software designed to streamline and enhance the operations of orthodontic practices. According to the vendor, this solution caters to the needs of orthodontists, dental professionals, and healthcare providers, offering a range of features and functionalities to improve patient care, optimize workflow efficiency, and boost practice performance.

Key Features

Online Intake Forms: According to the vendor, topsOrtho allows for the secure and seamless intake of new patients with customizable forms, including HIPAA compliant e-signatures. Patients can conveniently complete forms at home, and insurance verification can be done before the first appointment.

Appointment Reminders: The vendor claims that topsOrtho automates the sending of HIPAA-compliant email and SMS text reminders, potentially reducing no-show rates by nearly 40%. Staff can engage with patients and accept images from those experiencing orthodontic emergencies directly from the patient chart or messaging platform.

One-touch Check-in: According to the vendor, topsOrtho enables easy patient check-in via iPad®, instantly updating all workstations in the office with check-in information. This feature aims to eliminate lines at the front desk, reduce stress, and minimize interruptions for staff. Doctors can monitor patients checking in from their office or another clinical chair.

Imaging: topsOrtho allows users to edit photos, create galleries, and access x-rays and cephalometric tracing files. The software seamlessly integrates with the iTero® intraoral scanner and allows for direct upload to Invisalign’s ClinCheck. According to the vendor, complete imaging control is provided within the topsOrtho system.

Lab Management: topsOrtho offers a centralized platform for streamlining lab prescription submission and tracking. Users can submit prescriptions to any lab, anywhere, and track shipping progress to the office. The vendor claims that automation features expedite the prescription submission process.

Patient Compliance: According to the vendor, topsOrtho includes educational videos to increase treatment compliance. Users can track patients' assigned compliance video views and explain the consequences of noncompliance to parents. The vendor also states that patients with high compliance can be rewarded to enhance their overall experience.

Payments & Billing: topsOrtho allows users to handle payments directly within the app, including the ability to process credit card recurring payments automatically. Payments are securely stored with patient details in their chart, eliminating the need for third-party payment systems and associated fees.

Retention & Acquisition: According to the vendor, topsOrtho provides easy-to-read reports for analyzing the clinical and commercial performance of the practice. Users can set goals, measure team and individual efforts, and compare performance to real data from other practices in the region to gain insights into marketplace strengths and weaknesses.

Security meets reliability: topsOrtho is a secure, Mac-based app that runs on Apple hardware and utilizes world-class programming. According to the vendor, the software has never experienced a breach, ensuring the reliability and safety of sensitive practice data.

Easy Imaging: topsOrtho offers seamless integration with intraoral scanners and a lab management system, providing worry-free storage and access to STL files. The vendor states that it also works effortlessly with popular intraoral scanners like iTero® and offers convenient access to SureSmile with just one click.