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What is touchSMS?

touchSMS is an online SMS platform offered by touchSMS that aims to streamline communication between businesses and their customers and staff. According to the vendor, touchSMS provides a range of features to facilitate efficient SMS messaging. These features include:

Virtual Numbers: Get exclusive mobile numbers dedicated to your account for sending and receiving SMS. Create inbound campaigns, add keywords, and automate responses to gather valuable customer feedback.

SMS API: Utilize a simple yet powerful API to include SMS functionality in your existing applications. Send, receive, and report on SMS messages with a wide range of options based on your native environment.

Email SMS: Send SMS messages as easily as sending an email. Combine the familiarity of your email platform with the convenience of SMS to enhance communication efficiency.

Integrations: Seamlessly integrate touchSMS with popular applications like MYOB, Xero, MailChimp, Campaign Monitor, and WooCommerce for quick and easy SMS integration. Browse the integrations directory and connect effortlessly.

Two-way SMS: Engage in real-time conversations with customers and staff by sending and receiving SMS directly from touchSMS using a shared reply number or a virtual number.

Bulk SMS: Compose and send SMS to multiple numbers with a single click, allowing you to reach a large audience quickly and efficiently.

Merge SMS via .CSV: Upload a file to send personalized messages to multiple recipients, saving time by merging data fields into the SMS content.

Schedule & Recurring SMS: Send messages at a later time or date, and set up recurring schedules for regular messaging needs.

Message Personalization: Enhance customer engagement by using merge fields to personalize each message sent from touchSMS, creating tailored experiences.

Sender ID Options: Choose to use your business name as a Sender ID or select your own virtual number when sending SMS, providing flexibility and branding opportunities.

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