TrustRadius: an HG Insights company

TrackerRMS

Score9 out of 10

3 Reviews and Ratings

What is TrackerRMS?

TrackerRMS is a recruitment and staffing software that combines an Applicant Tracking System (ATS) and Customer Relationship Management (CRM) platform. According to the vendor, this solution aims to streamline the recruitment process and improve relationships, workflows, and ROI for staffing and recruitment firms of all sizes. It is utilized by various professions and industries, including staffing and recruitment agencies, human resources departments, IT and technology staffing, healthcare staffing, and finance and accounting staffing.

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Top Performing Features

  • Applicant Tracking

    Applicant tracking allows recruiters to assign applicants to various stages so others can see status at a glance

    Category average: 8.6

Areas for Improvement

Useful Tool for Staffing/Recruiting

Pros

  • Follow through with questions
  • Resolve any issues that may arise
  • Continuing to update their system

Cons

  • Provide accurate revenue totals when recruiters have split placements

Return on Investment

  • None

Alternatives Considered

Salesforce.com

Usability

Great customer support

Pros

  • Great customer support
  • Gives opportunity to customize
  • User friendly

Cons

  • Sometimes it sluggish
  • Other then this everything is great
  • We had great experience using TrackerRMS

Return on Investment

  • Cost effective
  • Very efficient

Alternatives Considered

Greenhouse, JazzHR and Breezy

Other Software Used

Bigin by Zoho CRM, Breezy HR, CEIPAL ATS (TalentHire)

Usability