TransVirtual Reviews and Ratings

TransVirtual has proven to be a valuable solution for businesses facing various challenges in their logistics operations. With its comprehensive online support guidelines and documents, users have found it helpful in navigating the software. Additionally, the availability of phone-based support and paid training ensures that there is assistance for users at every level, addressing any issues or questions they may have.

One common problem that TransVirtual solves is the software not meeting exact requirements. However, users have praised the development team for their helpfulness in addressing these concerns. In cases where users needed to adjust their processes slightly, the support team provided assistance, resulting in a positive experience and ensuring that the software meets the specific needs of the business.

Another significant benefit of using TransVirtual is the ability to offer sign-on-glass capability and full track and trace for partners, even if they operate different internal systems. This eliminates compatibility issues between different systems and allows for seamless collaboration. Furthermore, by utilizing TransVirtual, drivers can use a single device, streamlining operations for both drivers and the admin team. This enables efficient manifesting and invoicing for all customers on the same platform.

One specific issue that TransVirtual resolves is ensuring drivers get complete sign, print, time, and date on manual cons. By eliminating this problem, users can maintain accurate records and avoid any discrepancies or disputes. Moreover, TransVirtual provides a solution for retrieving missing connotes from freight companies through its data most of the time, saving considerable effort and time.

Overall, working with the TransVirtual team has been described as easy and highly recommended by users. The presence of a dedicated team based in Australia adds to the positive user experience. Whether it's providing support, customizing functionality to meet specific requirements, or improving communication between different systems, TransVirtual proves to be a reliable solution for businesses looking to streamline their logistics operations efficiently.