Trellix Helix Reviews & Insights

Score7.1 out of 10

6 Reviews and Ratings

Community insights

TrustRadius Insights for Trellix Helix are summaries of user sentiment data from TrustRadius reviews and, when necessary, third party data sources.

Pros

Easy Deployment: Many users have mentioned that the deployment of FireEye Helix is easy and can be easily adopted in their environment. They found the integration to be uncomplicated and straightforward, making it a hassle-free process.

Detailed Information on Attacks: Reviewers appreciate that FireEye Helix provides detailed information on attacks. This allows analysts to see all the necessary information about threats, enabling them to take appropriate actions.

Excellent Technical Support: Customers are highly satisfied with the technical support provided by FireEye. They consider it to be the best in terms of expertise and assistance. The prompt and helpful support from the team enhances their overall experience with the product.

Reviews

3 Reviews

Great security operations platform and behavioral analysis solution.

Rating: 10 out of 10

April 22, 2022

Use Cases and Deployment Scope

Helped in collaboration with work teams to complete tasks faster, accurately, and easily. We are able to utilize this to enhance our organizational threat intelligence capabilities through the integration of our existing security tools with the next-generation SIEM. Helps in the management of our security events and in conducting behavioral analysis.

Pros

Detection of advanced threats.
Easy integration with cloud resources and our existing security tools thus enhancing performance.
Easy deployment with great threats intelligence capabilities.

Cons

Integration of SOAR with multiple vendors can be quite challenging.
You have to login differently to it's multiple tools hence can be confusing.
The cost can be quite high.

Likelihood to Recommend

Great for organizations that are considering improving their operational security by utilizing their threats intelligence capabilities. It offers a great collection and analysis of security events and provides solutions to solve them. When considering a solution that is secure and can provide very extensive visualization of your environment for threats.

Shirleen Muraya

Branch Manager at SunTrust Robinson Humphrey (1001-5000 employees)

Vetted Review

2 years of experience

View profile

Great security event management and behavioral analysis platform

Rating: 9 out of 10

Incentivized

October 8, 2021

Use Cases and Deployment Scope

FireEye Helix is our organization's system for managing all security events and conducting behavioral analysis. We have deployed FireEye agents to all desktops, laptops, and servers that report into FireEye Helix. We also have a series of taps and other systems reporting into FireEye Helix and the associated SOC service. This gives us one place to review all security information and take the needed actions.

Pros

Single location for all security event management
Detect advanced threats
Provide audit artifacts to ensure compliance

Cons

Overly complex platform
Multiple logins needed for various tools--leads to confusion
Costs can add up

Likelihood to Recommend

Overall, we've had a great experience with FireEye Helix and would recommend it to organizations looking to improve their operational security. We've found Helix to be a great way to collect and analyze revenant security events and take action. Having a single pane of glass makes this process much more efficient. Prior to moving to FireEye Helix, we had different teams sending data to different applications, which resulted in confusion and critical data being missed.

Verified User

Engineer in Information Technology (201-500 employees)

Vetted Review

2 years of experience

FireEye Helix: Cuts Through the Noise

Rating: 10 out of 10

Incentivized

July 25, 2021

Use Cases and Deployment Scope

Helix is used as a log aggregator to support global business. It is the SIEM within the environment.

Pros

Single pane of glass for all alerts.
Great at consolidating threat intelligence, alerts, and metadata all in a single platform.
The ability to pivot directly from Helix to endpoint (HX) EDR, Email, etc. is a big blessing.

Cons

Additional integration points (API cloud integrations).

Likelihood to Recommend

Very impressed with the solution. I would recommend it to any organization. Even if they have a SIEM in place, the Helix solution could be another area of telemetry.

Verified User

Manager in Information Technology (1001-5000 employees)

Vetted Review

4 years of experience

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