Name: Tripleseat and Gather
Rating: 9 (10 reviews)
Author: Tripleseat

Communications Outsourcing

Help Desk

Web and Video Conferencing

Customer Support

Mobile App Development

Push Notifications

Development

K-12 Online Learning

Education

Audit

Business Intelligence (BI)

Collaboration

Embedded Business Intelligence (BI)

Environmental Health and Safety (EHS)

Org Chart

Procurement

Enterprise

Accounting

Crypto Asset Management

Merger and Acquisition

Subscription Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Employee Recognition

Employer of Record (EOR)

HR Management

Payroll

Recruitment Agency

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Browser

Cloud Storage

Consulting and Advisory Services

Data Center Infrastructure Management

Data Center Virtualization

Data Observability

Data Pipeline

Distributed Denial of Service (DDoS) Protection

Enterprise Architecture Management

Extended Detection and Response (XDR)

Fraud Detection

IT Infrastructure Monitoring

Integration Platform as a Service (iPaaS)

Internet of Things (IoT)

Network Monitoring

Network Performance Monitoring

Remote Monitoring and Management

Software Defined Networking (SDN)

Tower Servers

Vulnerability Management

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Audience Engagement

Contact Management

Content Management

Email Marketing

Heatmap and Session Recording

Landing Page

Marketing Automation

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Lead Generation Services

Product Configuration

Quote to Cash

Sales Coaching

Sales Gamification

Sales Intelligence

Sales

Auto Repair

Construction Workforce Management

Emergency Notification

Oil and Gas

Public Sector Software

Vertical-Specific

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### Event Planning and Management
Users generally praise Tripleseat and Gather for their robust event planning and management capabilities. They appreciate the customizable features, reminder functionalities, and the ability to keep all event-related information neatly organized in one place. The intuitive design, ease of use, and the option to create templates for various event planning stages are highlighted as significant advantages. Additionally, the calendar feature, which prevents double booking and includes essential event details, is well-received by users. Despite some minor drawbacks mentioned, such as the need for improvements in email communication and date clarity, overall, users find Tripleseat and Gather to be valuable tools for efficient event planning and management.

### Document Management
While some users appreciate the ease of storing event-related documents in Tripleseat and Gather, others express concerns about limitations in attaching external documents to the portal. The ability to create templates and access communication history within the platforms is praised, yet there are occasional complaints about the user-friendliness of the document portal. Despite these mixed reviews, the centralized storage of event information and documents in Tripleseat and Gather remains a valuable feature for many users.

### Client Communication and Tracking
Users appreciate the organization and ease of access to client communication within Tripleseat and Gather. While some users find the platforms user-friendly and efficient for managing client interactions, others express concerns about occasional glitches and limitations in reporting capabilities. The color-coded organization and task features are highlighted as beneficial for staying on top of client deadlines. Despite some challenges, the platforms seem to offer valuable tools for streamlining client communication and tracking processes.

### Sales and Booking Management
Users consistently highlight the efficient sales and booking management capabilities of Tripleseat and Gather in their reviews. The software's ability to streamline the communication between sales and operations teams has been particularly praised, making it easier for businesses to drive sales and manage bookings effectively. Users appreciate the ease of implementing and tracking events, as well as monitoring sales generated from these events. Additionally, the tools provided by Tripleseat and Gather are commended for helping users meet their budgetary goals and stay on track for all their events.

### CRM and Contact Management
While some users appreciate the comprehensive calendar feature and the ability to tag contacts within notes, others find the contact management system to be disorganized and cumbersome. There are suggestions for improvements such as integrating invoicing and accounting functions, enhancing CRM features, and providing more robust reporting capabilities. Users express a desire for a more streamlined and efficient CRM and contact management experience within Tripleseat and Gather.

Users commonly recommend the following actions based on their experiences with Gather:

1. Implement and track events with ease: Users suggest using Gather for its seamless implementation and event tracking capabilities. They find it beneficial for streamlining the event planning process and efficiently managing various aspects of their events.

2. Purchase Gather for its value: Many users believe that Gather is worth the investment. They consider it a game-changer for their businesses and recommend purchasing the software. They appreciate its features and benefits, which they find essential for successful event planning and management.

3. Attend webinars and onboarding sessions: Users highly recommend attending webinars and taking advantage of onboarding sessions provided by Gather. These resources help them gain a strong understanding of the software's functionality, maximize work effort, maintain consistent communication, stay organized, generate floor maps, and effectively utilize customer service support.

These recommendations highlight Gather's user-friendly interface, excellent customer service, effectiveness in event management, professional-looking proposal generation, compatibility with small event businesses and catering operations, ease of training staff members, and potential to improve client relations and event sales. Users emphasize that Gather is a valuable tool in the event management industry, especially for those who are new to such software or seeking alternatives. It is important to note that while users generally have positive experiences with Gather, some recommend considering other options before making a decision.

Tripleseat, from the company of the same name in Concord, is a Sales and Event Management web application designed to generate sales and streamlines the planning process for restaurants, hotels, and unique venues, a web-based system created by restaurant event planners for restaurant event planners.

Tripleseat was merged with Gather March, 2020, to combine the applications' capabilities. The product line will continue under the Tripleseat brand.

Webex Webinars is a scalable webinar platform that helps users to create engaging and impactful experiences for everyone, from small sessions to massive global audiences.

Webex Events

Webex Webinars

Engage (one-time)

Professional (one-time)

Premium (one-time)

Enterprise (annual)

Professional (annual)

Engage (annual)

Engage (EDU annual)

Professional (EDU annual)

Institution (EDU annual)

Slido

Tripleseat and Gather

Event Management platforms is used to manage events, from planning to registration and ticketing, to apps for attendees.

Event Management

Likelihood to Recommend

Tripleseat

Virtual Event

These are features for Virtual Event software.

Registration, RSVP, and ticketing

Attendees can register, RSVP, and/or purchase tickets for the event in advance

Email marketing

Personalized email marketing to registered attendees, either within the software or through integrations

Livestreaming

Events can be broadcast live to hundreds or thousands of attendees

Audience engagement

Interactive features like live chat, polls, Q&A, and gamification

Event recording

Events can be recorded so that attendees can rewatch presentations at a later time

Virtual booths

Sponsors can set up customizable virtual booths that attendees can visit

Networking

Video and text chats specifically for attendee networking are available

Event analytics

Analytics and reporting (e.g., total attendee counts at individual presentations and booths, satisfaction with presentations) are available to help determine the success of events

Online Events Collaboration

Features related to collaboration between attendees during web conferences, webinars, and other online events.

Live chat

Participants can use one-on-one and group instant messaging to communicate privately or selectively during meetings.

Audience polling

Attendees can ask questions during the presentation.

Meeting space storage

Includes cloud storage space for files related to the meeting, which is accessible to presenters, attendees, and/or participants.

Annotation

Presenters and/or participants can make real-time annotations to presentation content, such as slides.

Remote support features

Includes features for remote support, such as remote control of mobile devices.

Handouts

Administrators of online events can distribute handouts or other supplemental, digital materials to event attendees.

Online Events Marketing

Features related to the marketing and branding of online events, and use of online events for marketing purposes.

Branding options

Users can customize the look and feel of the application so that online events are branded (colors, company logo, etc.)

Integration to Marketing Automation

Webinar software integrates with users' MA systems to send out registration confirmations, email reminders about upcoming events, follow-up emails with webinar recordings, etc.

Attendee list export

The ability to export lists of event participants.

Online Events Security

Features related to the security of meetings and other events held via web conferencing/webinar software.

User authentication

Administrators can require users to authenticate their identities before joining a meeting.

Participant roles & permissions

Administrators can grant users different levels of access to conferences, as moderators, presenters, attendees, or participants. Permissions can be set for individual users, or based on user role/group.

Participant list

Participants can see a list of other participants.

Confidential attendee list

Presenters, moderators, or admins can see a confidential list of attendees that is not visible to all attendees.

Secure file sharing

File sharing capabilities are secure for sensitive data.

Online Meetings / Events

Features related to hosting and attending meetings and events online.

Scheduling

Users can schedule meetings ahead of time and schedule regular or recurring meetings.

Calendar integration

Scheduling capabilities integrate with users’ Calendars.

Meeting initiation

Meetings can be easily initiated, whether they are scheduled or on the fly.

End meetings

Integrates with social media

Integrates with social media sites like Twitter and LinkedIn to promote meetings and webinars.

Record meetings / events

Meetings and webinars can be recorded for playback.

Dial-in attendance

Invitations include a phone number that attendees can to dial into meetings (audio-only).

Online attendance

Invitations include a link for attendees to listen/view/participate in meetings from their internet browsers.

Mute

Attendees have the option to mute themselves during meetings.

Slideshows

Presenters can present slideshows during the meeting within the web conferencing platform.

Tripleseat and Gather

Overview

What is Tripleseat and Gather?