True Reply

True Reply is a multi-channel voice assistant framework provided by True Reply Inc. It enables brands to deliver voice-based solutions for consumers, offering customizable voice experiences across various platforms such as websites, metaverse, smart devices, and telephone. With a focus on response-based research, participant engagement, and deeper insights, True Reply caters to businesses of all sizes.

Key Features

Qualitative Research. Quantitative Scale: Conduct response-based research using intelligent hands-free voice assistant technology. True Reply is available on websites, metaverse, smart devices, and telephone, reducing survey fraud, improving participant engagement, and driving deeper insights.

Customizable: True Reply offers fully customizable voice experiences, delivering them five times faster and at a tenth of the cost compared to alternatives. It allows customization of voice AI conversations in 120 languages and supports multiple devices and environments.

Accessible: Enable voice AI-powered conversations in 120 languages with True Reply. It supports voice experiences across multiple devices and environments, providing accessibility for participants with different language preferences.

Powerful: Leverage intelligent voice AI technology with True Reply for real-time experience management, insights, and reporting. It provides real-time data analytics and supports secure and permissions-based multi-user access.

Your Brand Strategy: True Reply enables brands to leverage the power of voice without in-house expertise or outsourcing to an agency. It supports brand strategies across various platforms, including websites, VR/AR environments, and smart devices.

Real-time Insights & More: Gain voice-based data insights from call centers, audio recordings, and voice studies with True Reply. Measure and understand consumer experiences using current web properties, smart devices, telephony, and VR/AR platforms. Make better decisions with real-time insights and reporting.

Create A Holistic Implementation: True Reply offers a holistic solution for brands to leverage the power of voice. It provides a balance between solution and platform, supporting brand strategies across various platforms.

Easy Management: Manage customer experiences with ease using True Reply's enhanced web-based portal. Access engagement data in real-time and enjoy a secure and permissions-based multi-user platform.

Safe and secure voice apps for no-touch, voice-based patient engagement: Enable HIPAA compliant voice apps for patient engagement with True Reply. Support voice apps on Amazon Alexa, Google Assistant, and telephone, empowering and engaging patients through secure and real-time voice apps.

Participant Flexibility: Engage participants wherever they are with True Reply. Support privacy-first studies with anonymous engagements and ensure dynamic study branching and response validation with robust and scalable voice experiences.