Name: TrustYou
Rating: 10 (2 reviews)
Author: TrustYou

Help Desk

Web and Video Conferencing

Customer Support

AI Code Generation

AI Development

Cross-Browser Testing

Functional Testing

PHP Frameworks

Development

Online Proctoring Software

Education

Business Intelligence (BI)

Case Management

Collaboration

Contract Analysis

Whistleblowing

Enterprise

Accounting

Financial Planning and Analysis (FP&A)

SaaS Spend Management

Travel Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Payroll

Talent Intelligence

Talent Management

Time Tracking

Workforce Analytics

Workforce Management

Human Resources

API Design

Change and Configuration Management

Cloud Storage

Cybersecurity Consulting

Data Center Backup

Data Center Cooling

Data Preparation

Data Warehouse

DevOps

Embedded Database

Fraud Detection

Function as a Service (FaaS)

Integration Platform as a Service (iPaaS)

Managed Security Service

Monolithic Frame-based Disk Arrays

Network Performance Monitoring

Requirements Management

Sensitive Data Discovery

User Virtualization

Virtualization Management

Website Hosting

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Content Marketing

Customer Advocacy

Email Marketing

Marketing Automation

Mobile Marketing

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

AI Meeting Assistants

Project Management

Professional Services

Customer Relationship Management (CRM)

Sales Content Management

Sales

Identity Threat Detection & Response Software

Security

Apparel

Aviation

Direct Secure Messaging

Geographic Information

Healthcare Learning Management

Intelligent Document Processing

Mental Health

Practice Management

Simulation

Text Analysis

Vertical-Specific

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TrustYou's software has been a game-changer for businesses looking to streamline their operations and improve customer service. One of the key problems solved by the product is the ability to control and review reports and performance on a daily basis, helping users quickly cover any gaps in their operation or business. Users have praised TrustYou for reducing the time and effort required to manage paper-based processes, making it much easier to transition into the advanced Hi-Tech era.

TrustYou's Live Chat channel has enabled companies to respond to reservation requests in real-time, providing better customer service opportunities. This feature has also helped convert online visits into more direct bookings, as users can respond to guest inquiries promptly. Moreover, TrustYou's responsive design meets the growing demand for real-time services by enabling users to provide better customer service before and during their guests' stay. Finally, TrustYou's review monitoring service has been praised for its ability to collect all reviews across multiple areas, such as Google, Expedia, and Booking.com. The dashboard then graphically shows users how they are trending and identifies problem areas, allowing immediate responses directly from the platform from which reviews originated.

Convenient Consolidation: Users appreciate TrustYou's ability to consolidate all OTA and website reviews in one place, reducing time and effort spent navigating between different platforms. Many reviewers have stated that this feature is especially helpful for those in the hospitality field.

Clear Performance Picture: Reviewers have praised TrustYou for providing key performance indexes for a property's standard, giving users a clear picture of their performance in the market compared to competitors. This feature has been noted as particularly useful by many users.

Detailed Performance Breakdown: Many users find it easy to see a breakdown of their performance in areas such as cleanliness, service, friendliness, and housekeeping performance thanks to TrustYou. Additionally, this platform allows for evaluating and reviewing published reviews per guest, making it easy to access all sources and reply to them from the backend.

Limited features: Some reviewers have expressed that TrustYou's software is too basic compared to other tools on the market. They feel that it may not meet their needs as it lacks advanced functions and capabilities.

Price point: Several users have stated that the price of TrustYou's software is a weak point and needs reconsideration. They believe that it does not offer good value for money, which makes it difficult for them to justify the expense.

Not an All-In-One solution: A few reviewers have mentioned that TrustYou's software is not an all-in-one tool for hotels looking for one. They feel that there are no external tools available to complete revenue management needs, making it less suitable for larger properties.

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Cvent Event Diagramming

TrustYou

Hotel management software systems typically have many capabilities and are, in this respect, similar to ERP systems which are sometimes used instead.

Hotel Management

TrustYou provides a guest feedback platform for hotels and travel websites. The company was founded in 2008 and is headquartered in Munich, Germany. 

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

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Overview

What is TrustYou?