Tungsten ControlSuite is an integrated Content Orchestration platform that unifies Document Capture, Print Management, and Mobile Workflow Automation. The solution acts as a centralized management layer to secure and automate document-centric processes across multi-vendor Multi-Function Device (MFD) fleets and business applications.

Key Capabilities

Cognitive Capture: Employs OCR and automated document classification to ingest, extract, and route data from scanners, mobile devices, and email into downstream business systems.
Secure Print Management: Implements Pull Printing and identity-based document release protocols to secure hardcopy output and maintain an information chain-of-custody.
Content-Aware Security: Enforces automated Redaction, Watermarking, and rule-based printing policies to support GDPR, HIPAA, and PCI-DSS compliance.
Unified Fleet Orchestration: Provides a consistent user interface across mobile, desktop, and MFD hardware for all document ingestion and output tasks.
Operational Analytics: Surfaces data via a centralized dashboard to monitor device utilization, document security events, and workflow efficiency metrics.
Hybrid Integration: Supports Serverless Cloud Printing through integration with Tungsten Printix and Microsoft Universal Print.

Audience & Use Cases

Audience: IT Infrastructure Managers, Compliance Officers, and Digital Transformation Leads in enterprises and regulated sectors.
Use Case: Consolidation of fragmented print and scan hardware into a unified, secure management framework.
Use Case: Automated extraction of data from physical documents for direct injection into CRM or ERP workflows.
Use Case: Securing document workflows for distributed or hybrid workforces through Identity Management and Zero Trust protocols.

Technical Specifications

Deployment Models: On-premise, Private Cloud, and Hybrid Cloud.
Identity & Access: Native integration with Microsoft Entra ID (formerly Azure AD) for MFA and user authentication.
Database Support: Compatible with Azure SQL for high availability and scaling.
Platform Compatibility: Optimized for Windows and Chrome OS (Chrome Enterprise Recommended).
Security Framework: Employs a Zero Trust Architecture with centralized audit logging and reporting.

Tungsten ControlSuite

What is Tungsten ControlSuite?

Categories & Use Cases