Name: Turn
Price: 1000 USD
Author: Turn Technologies

Customer Success Management Training

Help Desk

Web and Video Conferencing

Customer Support

Continuous Integration

Development

Business Intelligence (BI)

Collaboration

Environmental, Social, and Governance (ESG)

Payment Facilitation

VoIP

Enterprise

Accounting

Payment Gateway

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Course Authoring

HR Management

Payroll

Professional Employer Organizations (PEO)

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

AI Governance

Access Gateways

Cloud Storage

Disaster Recovery as a Service (DRaaS)

Fraud Detection

Graph Database

High Availability Cluster

Infrastructure-as-Code (IaC)

Infrastructure-as-a-Service

Integration Platform as a Service (iPaaS)

Network Behavior Analysis

Network Performance Monitoring

SOA Application Gateways

SaaS Management

Secure Email Gateway

System Monitoring

Traffic Switching

Value-Added Resellers (VARs)

Virtualization Management

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Audience Engagement

Content Management

Content Marketing

Customer Reference Management

Data Management

Email Marketing

Gamification

Marketing Automation

Mobile Marketing

SMS Marketing

Social Media Management

Survey & Forms Building

Video Streaming

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Sales Gamification

Social Commerce

Sales

Architecture

Commercial Drone

Equation Editors

Home Health Care

Insurance Agency Management

Membership Management

OSS/BSS (Operations Support/Business Support)

Online Voting

Practice Management

Revenue Cycle Management (RCM)

Simulation

Text Analysis

Vertical-Specific

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### Background Screening Processes
User feedback on Turn's background screening processes varies widely. While some users praise the quick turnaround times and ease of running background checks, others express concerns about incomplete reports and delays in the process. The ability to categorize background checks by location is appreciated by some, but issues with accuracy and delays in authorization are noted as areas for improvement. Despite differing opinions, Turn's background screening processes seem to offer a mix of benefits and challenges for users.

### Compliance and Consent Management
Users also appreciate Turn's proactive approach in contacting applicants with discrepancies in their background checks and the swift response from Turn's partner support team. Additionally, the automated process of resuming checks for previously withdrawn candidates upon submission of required information is seen as a valuable feature by users. These functionalities contribute to a smoother compliance and consent management process for businesses using Turn's services.

### Candidate Experience and Responsiveness
Users consistently highlight Turn's exceptional responsiveness and efficiency in handling candidate experience. They appreciate the quick turnaround times, timely responses, and the ease of understanding reports. The general sentiment is that Turn's candidate experience and responsiveness capabilities are a strong asset, contributing positively to the overall user experience.

### Customer Service and Support
Users consistently praise Turn's customer service and support for being responsive, helpful, and attentive to their needs. While some users have experienced challenges in reaching customer service, the overall sentiment leans towards positive experiences with the support team. Customers appreciate the user-friendly interface and the quick responses from the tech support team. Turn's customer service is seen as a strong point, with many users highlighting the efficiency and effectiveness of the support provided.

### Onboarding and User Experience
While some users praise Turn for its simple user interface and quick support, others express frustration with incomplete background checks and delays in the onboarding process. The platform's ease of use for submitting checks and adding team members is appreciated, but the challenges with verification and turnaround time seem to hinder the overall onboarding experience for some users. This mixed feedback suggests that Turn's onboarding and user experience capabilities may require further refinement to meet the diverse needs of its users.

Users frequently recommend Turn Technologies as a cost-effective option for delivering automatic solutions that require background checks. They highly suggest reaching out to a specific person at Turn Technologies for personalized assistance with package configuration and service explanation. If cost-saving is a priority, users strongly recommend choosing Turn Technologies over Checkr. The platform is known for its user-friendly interface, making it easy to use either directly or through integration with ATS. In addition, the timely responses and helpful support staff at Turn Technologies are highly appreciated by users.

Turn is a powerful tool that helps businesses solve various key problems related to the hiring process and conducting background checks. Users have praised Turn's account representatives for their helpfulness in resolving any issues, leading to more effective issue resolution. This ensures a smooth candidate review process, ultimately saving time and resources for businesses.

One of the primary use cases for Turn is conducting background checks, including MVR and criminal checks. Users have found the interface to be simple and easy to use when reviewing the results. What sets Turn apart from other vendors is its provision of legal documents necessary for processing background and MVR checks, which were not provided by previous vendors. This saves users significant time and effort in sourcing these important documents elsewhere.

Users also appreciate Turn's affordability and quick turnaround times when onboarding independent contractors. By facilitating background checking and expediting the hiring processes, Turn helps businesses save money and fill positions more efficiently. Additionally, Turn's responsive customer support has been instrumental in addressing user inquiries about testing and backgrounds, ensuring a seamless experience for customers.

Turn's automation of background checks for drivers is another key feature that streamlines the recruitment flow and saves valuable time for users. The quick turnaround of background checks enables faster hiring processes, reducing the time from candidate selection to onboarding. This efficiency ultimately enhances productivity in the hiring process.

Furthermore, Turn plays a vital role in protecting customers by facilitating comprehensive background checks on contractors. This ensures a safer platform for services and provides peace of mind to businesses and their clients.

Overall, Turn solves crucial business problems by providing a user-friendly interface, legal document provision, affordable rates, quick turn-around times, comprehensive background checks, efficient automation, responsive customer support, and enhanced candidate review processes. These features make Turn an invaluable tool for improving hiring processes while minimizing risks associated with potential hires.

User-Friendly Interface: Many users have found the user interface of Turn to be simple and intuitive, allowing them to easily navigate the software and perform tasks efficiently. 

Responsive Tech Support: Users highly appreciate the helpfulness and quick response of Turn's tech support team. They have reported that the team promptly addresses their inquiries and provides assistance whenever needed.

Fast Turnaround Time for Checks: Several users have expressed satisfaction with the quick turnaround time for background and MVR checks offered by Turn. They have mentioned that this feature enables them to process applicants in less than 48 hours, saving valuable time during the hiring process.

Delays in resolving issues with applicants: Some users have experienced significant delays in receiving confirmation details on their applicants, resulting in a limbo period and slower processing of background checks.

Inaccurate reports: Users have reported instances where the reports generated by Turn are not always accurate, leading to concerns about the consistency and reliability of the information provided. 

Lack of consistent communication with adjudicators: The lack of consistent communication from adjudicators during the background check process has caused frustration and confusion for some users, as it creates a lack of clarity regarding the status and progress of their checks.

Turn is a labor infrastructure tool that helps businesses keep up with the gig economy’s unique needs and fast pace, from Turn Technologies headquartered in Chicago. The platform equips partners with tools to onboard their temporary workforce, scale more efficiently, and navigate the regulatory uncertainties inherent to independent labor.

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Overview

What is Turn?