Name: Ubefone
Price: 9.99 USD
Author: Ubefone

Help Desk

Web and Video Conferencing

Customer Support

Automation Testing

Image Recognition

Development

Academic Advising

Education

Business Intelligence (BI)

Collaboration

Contract Management

Supply Chain Management

Enterprise

Accounting

Cash Flow Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

HR Service Delivery

Payroll

Talent Intelligence

Talent Management

Technical Skills Assessment

Workforce Analytics

Workforce Management

Human Resources

Cloud Storage

Data Integration

Data Mapping

Data Privacy Management

Database Load Balancing

Database Performance Monitoring

Debugging

Edge Computing

Event Monitoring

Fraud Detection

Governance, Risk & Compliance

IT Asset Disposal

Integration Platform as a Service (iPaaS)

Internet Security

Managed Hosting

Master Data Management (MDM)

Network Diagnostics

Network Performance Monitoring

Secret Managers

Security Analytics

Storage Management

Tape Storage

Unified Endpoint Management (UEM)

Virtual Private Cloud (VPC)

WAN Optimization

Wireless LAN

Wireless WAN

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Audience Intelligence

Community

Computer-Assisted Translation

Content Management

Digital Rewards

Email Marketing

Marketing Analytics

Marketing Automation

Predictive Analytics

Social Media Analytics

Social Media Management

Survey & Forms Building

Video Collaboration

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Sales Consulting

Sales

Microsegmentation

Security

Animation

Chargeback Management

Chiropractic

Construction Management

Tax Practice Management

Vertical-Specific

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Ubefone is a cloud-based telephony service provided by Ubefone. According to the vendor, it is designed to cater to the communication needs of businesses of all sizes. Professionals in various industries, including DSI (Director of Information Systems), IT Managers, Business Owners, Customer Service Managers, Sales Managers, and those in the Retail, Real Estate, Transportation, Telecommunication, and Professional Services sectors, are said to rely on Ubefone to streamline their communication processes and enhance collaboration.

## Key Features

**Conference téléphonique**: According to the vendor, this feature enables multiple participants to join the same phone call, facilitating efficient communication and collaboration among team members. The conference calls can be easily organized and scheduled.

**Messagerie instantanée intra entreprise**: The vendor claims that this feature allows instant text messaging and file sharing between colleagues, improving communication efficiency and facilitating quick exchanges. The platform is said to provide a secure and centralized environment for internal messaging.

**Intégration Microsoft Teams**: According to the vendor, this feature seamlessly integrates all the business phone system features within Microsoft Teams, a popular collaboration tool. Users can make calls, transfer calls, and access other telephony features directly from the Microsoft Teams interface.

**Groupe de distribution d'appels**: The vendor states that this feature enables efficient distribution of incoming calls among team members by ringing multiple user extensions using a dedicated call number. This feature aims to improve customer service and reduce missed calls.

**Transfert d'appel direct**: According to the vendor, this feature allows users to transfer calls directly to internal or external numbers without prior announcement, ensuring quick and efficient call transfers. It provides flexibility in directing calls to the appropriate recipients.

**Annuaire d'entreprise partagé**: The vendor claims that this feature centralizes and shares internal and external contacts across the organization, ensuring easy access and collaboration. This feature aims to improve communication efficiency and maintain consistent contact information.

**Serveur Vocal Interactif (SVI)**: According to the vendor, this feature routes incoming calls to the appropriate department or person through a voice menu, providing personalized call routing and enhancing call flow. The SVI optimizes call management and improves the caller experience.

**Selfcare**: The vendor states that this feature offers a web-based interface for configuring, administering, and managing the telephony system. Users can easily set up and customize their phone system through this user-friendly interface, which provides a range of telephony features and settings.

**Rapports statistiques des appels**: According to the vendor, this feature enables real-time monitoring and analysis of call activity within the organization. It helps measure productivity and track call performance by providing insights into call volumes, call durations, and other call-related metrics.

**Microsoft Teams Integration**: The vendor claims that this feature seamlessly integrates all the business phone system features within Microsoft Teams, a popular collaboration tool. Users can make calls, transfer calls, and access other telephony features directly from the Microsoft Teams interface.

Basic

Call iQ is a call tracking software with features such as live call analytics, call recording, and customizable call greetings.

STARTER

BASIC

BUSINESS

Call iQ

Essential

Advanced

Complete

FluentCloud

Ubefone

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Voice over Internet Protocol is a category of hardware and software that enables people to use the Internet as the transmission medium for telephone calls.

VoIP

Cloud PBX

A cloud PBX system is based on cloud computing technology where data is stored and transferred over the intenet without any need for on-site PBX equipment

Hosted PBX

Hosted telephony infrastructure obviated the need for local PBX hardware

Multi-level Interactive Voice Response (IVR)

IVR is a phone menu allowing callers to interact with the system through voice and keypad

User templates

Create and apply batch configurations to multiple users at once

Call reports

Historical call analysis and trending metrics

Directory of employee names

Voice directory of all employees for self-service dialing

Call Management

Answering rules

Ability to enter rules to route calls to main number or other extensions in case of absence

Call recording

Automatic recording of inbound and outbound calls

Call park

Ability to hold calls in virtual location and subsequently access from any phone in system

Call screening

Ability to block numbers or send calls directly to voicemail

Message alerts

Receive SMS and email message notifications for voice and fax messages

VoIP system collaboration

Team collaboration via cloud phone system

Video conferencing

Audio conferencing

Audio conferencing credentials for all on the system.

Video screen sharing

Users are able to share their screens with other meeting participants on video conference calls.

Instant messaging

Users are able to communicate via chat, either one-on-one or in a group message, through an instant messaging or chat tool.

Mobile apps

Mobile app for iOS

Mobile app for Android

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Ubefone

Overview

What is Ubefone?