Ubersmith DE

Ubersmith DE is a subscription business management solution designed to help enterprises implement and streamline subscription business models and billing processes. According to the vendor, it offers a software solution that includes usage-based billing, quoting, order management, infrastructure management, and help desk ticketing. Ubersmith DE is said to be suitable for businesses of all sizes, ranging from small businesses to large corporations. It is aimed at various professions and industries, including Managed Service Providers, Software and SaaS companies, Cloud and Hosting providers, Data Centers, and Telco and ISPs.

Key Features

Usage-based Billing: Ubersmith DE offers flexible usage-based billing functionality, allowing businesses to accurately track and bill for the resources and services their customers consume. According to the vendor, it supports various pricing models based on usage, such as pay-as-you-go or tiered pricing.

Quoting: Ubersmith DE provides a comprehensive quoting feature that enables businesses to create and manage sales quotes for their products and services. According to the vendor, users can easily customize pricing, include relevant details, and streamline the sales process with approvals and electronic customer signatures.

Order Management: Ubersmith DE offers robust order management capabilities, allowing businesses to efficiently process and manage customer orders. According to the vendor, users can create and track orders, manage inventory, and ensure timely delivery and customer satisfaction.

Infrastructure Management: Ubersmith DE includes infrastructure management functionality specifically designed for managed service providers. According to the vendor, users can associate devices with clients, services, tickets, and other operational elements, making infrastructure management more cost-effective and efficient.

Help Desk Ticketing: Ubersmith DE offers a help desk ticketing system that allows businesses to efficiently track and resolve customer issues and inquiries. According to the vendor, users can create and manage tickets, assign them to appropriate team members, and improve customer support and satisfaction.

Reports: Ubersmith DE provides comprehensive reporting capabilities, allowing businesses to gain insights into their subscription business operations. According to the vendor, users can generate various reports, such as sales reports, billing reports, and customer analytics, to monitor performance and make data-driven decisions.

Portal: Ubersmith DE offers a customer portal that provides self-service capabilities to customers. According to the vendor, customers can access their account information, view invoices, make payments, and submit support tickets through the portal, enhancing convenience and transparency.

Integrations: Ubersmith DE is built for extensibility and integration, allowing businesses to integrate with other systems and leverage existing tools. According to the vendor, the product offers a robust API that enables enterprise developers to integrate Ubersmith with other business applications and systems, streamlining workflows and improving efficiency.