ufirst

ufirst is a cloud-based queuing management system and virtual agenda designed to streamline on-site workflows and prevent long waiting times for customers in various types of facilities, including banks, public offices, hospitals, retail stores, gyms, universities and restaurants. With ufirst businesses can digitize queues, agendas and appointments with ease. The software allows companies to better manage the flow of people within their organization while ensuring a better user experience for clients.

The software's key objective is to reduce queues by supporting public and private operators in managing waiting time more efficiently. Through its cloud-based solution that manages over 200 thousand bookings daily in five different countries accessible through more than 250 cities worldwide, ufirst ensures that users have access to easy-to-use tools enabling them to safeguard the health of clients while respecting social distancing protocols. Further supported by features such as simple yet effective methods of booking appointments without having to download new apps or even use smartphones, ufirst enables businesses all around the world better manage client interactions with ease.