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Universal Connectivity

Score9.1 out of 10

2 Reviews and Ratings

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What is Universal Connectivity?

Universal Connectivity helps clients simplify communications systems for more than two decades. The vendor states they believe flexible, scalable cloud-based telecommunications enable businesses to better connect with the clients they serve. Their products, customized solutions and customer service aim to deliver clear and fast network connections.

Categories & Use Cases

Reviews

What users are saying about Universal Connectivity.
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Universal Connectivity is knowledgeable, responsive, and customer focused

Jim SenerView profile
Co-Founder in Professional Services at IDEAZ (11-50 employees employees)

Use Cases and Deployment Scope

We were struggling with moving from landlines, mobile phones, and desk phones and needed a more flexible option for our team. Universal Connectivity consulted with us and helped us select the right solution for our needs. The VOIP solution works great--we have in-office, remote, and hybrid employees and we are able to connect with all of them easily--with video conferencing and calls.

Pros

  • They know the latest communication technology
  • They recommended the best solution for our needs
  • They reply quickly to questions about connecting vendors and clients

Cons

  • I wish I could use them at home!

Most Important Features

  • On call
  • Replies promptly
  • Makes technology easy to understand

Return on Investment

  • The VOIP saved us time and money over landlines
  • Soft phones allow the team to take calls anywhere, anytime
  • Team communication is simple and painless now

Other Software Used

Microsoft 365 (formerly Office 365), Zoom, Airtable

Universal Connectivity provides the highest levels of communications throughout the process!

Verified User
C-Level Executive in Corporate (11-50 employees employees)

Use Cases and Deployment Scope

Universal Connectivity has been our consultant as it relates to communication. We converted to MS Teams and Universal Connectivity helped us map out the solutions to bring our phone system together within the MS Teams system. James Smith and the Universal Connectivity team are all very responsive.

Pros

  • Communications with the Universal Connectivity team are well communicated and presented in a non-technical way, making it so much easier to understand.
  • The solutions offered are comprehensive and complete.

Most Important Features

  • Communication is off-the-charts good!
  • Comprehensive solutions

Return on Investment

  • The ROI has allowed us to stay in business during this COVID crisis. We are all working remotely and communications with each of our team members and our clients is mission critical. The Universal Connectivity team had maximum positive impact on our ROI.

Other Software Used

Microsoft Teams