TrustRadius: an HG Insights company

Usercentrics

Score9.1 out of 10

5 Reviews and Ratings

What is Usercentrics?

Categories & Use Cases

Great choice for consumer privacy compliance for your website.

Use Cases and Deployment Scope

Our organization was looking for a user privacy compliance solution for the States where we do business that now have stricter consumer privacy laws. We compared a dozen solutions and finally chose UserCentrics because it offers most of the features we needed. One feature was missing, although they offer an integration with MineOS that provided us with excellent DSR compliance. MineOS was an additional cost, so this should be taken into consideration. The two products provide excellent user privacy compliance, and I recommend them as a solution for orgs looking for the same coverage.

Pros

  • Allows us to collect, manage, and store user privacy choices on our websites.
  • Provides compliance with CCPA laws adopted by many States in the US.
  • Customize the look to match our org brand guidelines.

Cons

  • It would be great if they provided DSR support; currently, it requires a separate integration with MineOS.
  • To allow a user to view the website before making their choice would be nice.

Return on Investment

  • We have mitigated legal issues by not following consumer privacy laws in States that have them.

Usability

Other Software Used

BrightEdge, Gravity Forms, WP Engine