Name: UserPeek
Author: UserPeek

Help Desk

Web and Video Conferencing

Customer Support

Accessibility Testing

Automation Testing

Version Control

Development

Virtual Classroom

Education

AI Document Creation

Business Intelligence (BI)

Calendar

Collaboration

IP PBX

Knowledge Management

Enterprise

Accounting

Budgeting and Forecasting

Financial Planning and Analysis (FP&A)

Financial Research

Financial Risk Management

Trust Management

Finance and Accounting

Applicant Tracking

Corporate Learning Management

HR Management

Job Board

Payroll

Talent Intelligence

Talent Management

Time Tracking

Workforce Analytics

Workforce Management

Human Resources

.Net Development

Cloud Storage

Container Security

Deception Technology

Embedded Database

Event Monitoring

Fraud Detection

IT Professional Services

IT Service Providers

Integration Platform as a Service (iPaaS)

Load Testing

Machine Identity Management

Network Diagnostics

Network Performance Monitoring

Office Migration and Repair

Rack Servers

Runtime Application Self-Protection

Service Desk Outsourcing

Telecom Expense Management (TEM)

User Activity Monitoring

Value Stream Management

Information Technology

A/B Testing

Ad Serving & Retargeting

All-in-One Marketing

Community

Content Management

Digital Experience Intelligence

Email Marketing

Influencer Marketing

Market Research

Marketing Automation

Mobile Analytics

Social Media Management

Survey & Forms Building

Usability Testing

Web Analytics

Wholesale Marketplace

Marketing

Project Management

Professional Services

AI Sales Agent

Customer Relationship Management (CRM)

Sales

Application Security

Cloud Security Posture Management

Identity Threat Detection & Response Software

Security

Estate Planning

Geographic Information

Tour Operator

Vertical-Specific

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UserTest.io is described as an advanced remote usability testing solution designed to help professionals gain insights into the user experience and usability of their websites, apps, and prototypes. According to the vendor, it is optimized for all departments and companies of all sizes that benefit from qualitative user testing. UX/UI designers, product managers, user researchers, and marketers in various industries reportedly rely on UserTest.io to understand user perspectives and improve their products.

## Key Features

**Real User Video Feedback**: Users can reportedly watch videos of real people using their product and provide feedback on the user experience and usability. This feature is said to help users gain insights into how real users interact with their product and identify areas for improvement.

**Targeted Tester Audience**: Users can reportedly select approved test users from UserPeek's large UserPeek Tester panel, allowing them to choose test users that represent the target audience. According to the vendor, this ensures that the feedback received is relevant and valuable.

**Powerful Tagging and Annotations**: Users can reportedly tag remarkable sequences in the test videos and annotate key findings, helping them organize and analyze the feedback effectively. This feature is said to enable users to easily identify important insights and take action based on them.

**Speech-to-Text Transcription**: According to the vendor, UserPeek automatically transcribes the spoken language of the testers in the videos, eliminating the need for manual transcription and saving time and effort. This feature reportedly allows users to easily search and analyze the transcribed feedback.

**Insightful Presentations with Highlight Reels**: Users can reportedly create highlight reels by selecting key clips from the user test videos, enabling them to create presentations to share the test results with stakeholders. According to the vendor, this feature provides a concise and visually appealing way to communicate the findings.

**Easy Setup. Fast Results**: UserPeek reportedly offers a quick and easy setup process for user tests. Users can create individual sets of tasks or use pre-designed templates. Testers can record videos of themselves using the product, and the videos are usually ready within hours.

**Full Screen Capture & Recording**: UserPeek reportedly captures full-screen recordings of testers using the product, allowing users to see the entire user experience and identify any issues or areas for improvement. This feature is said to provide a comprehensive view of how users interact with the product.

**Audio Commentary**: UserPeek reportedly records the audio commentary of testers as they navigate through the product, giving users insights into the testers' thoughts, reactions, and feedback. According to the vendor, this feature helps users understand the emotional and cognitive aspects of the user experience.

**Natural Environments**: Testers can reportedly use the product in their natural environments, providing a realistic context for testing and helping capture authentic user behavior. According to the vendor, this feature enables users to understand how the product is used in real-life situations.

**Usability Issues**: UserPeek reportedly helps users identify usability issues in their product, allowing them to spot areas where users may struggle or encounter difficulties. According to the vendor, this feature helps prioritize improvements to enhance the overall user experience.

Variety of Studies: Users appreciate the wide range of different studies available on UserTest.io, allowing them to participate in various opportunities with different payouts. Many reviewers have mentioned that this variety enhances their experience and provides them with a greater opportunity to earn income through testing.

Detailed Explanations: The detailed explanations provided for each study on UserTest.io have been praised by users. These explanations help users understand the requirements and expectations of each study, ensuring that they can provide valuable feedback. Several reviewers have specifically highlighted how these detailed explanations enhance their testing experience.

Affordability: UserTest.io is frequently commended for its affordability compared to its closest competitor. Many users feel that the service is cost-effective, making it accessible to a wider audience. This affordability factor has been mentioned by multiple reviewers as one of the key advantages of using UserTest.io for user testing purposes.

Inadequate Compensation for Testers: Several users have expressed their dissatisfaction with the requirement to use their own money for studies, which they perceive as a significant liability.

Strict and Nonsensical Testing Protocol: Some users have found the protocol for testing to be overly strict and at times nonsensical, leading to frustration and confusion during the testing process.

Slow Recruitment Process: Users have mentioned that the recruitment process is slower compared to competitors, particularly in the US. This delay can hinder their ability to conduct timely research and gather feedback from participants.

UserTest.io has proven to be a valuable tool for gathering user insights and understanding what users think of their websites. Customers have found the service affordable and of high quality, making it an attractive choice for those looking to gather feedback on their website's marketing clarity, ease of understanding, and user trust. This product has been used across various industries, including online slots and dog food products, highlighting its versatility.

The ability to validate assumptions about UX and bring new ideas to the table has been a key benefit for users. By utilizing UserTest.io, users have been able to effectively set up tests and gain the support they need to get the most out of them. The concept of UserTest.io is well-regarded by users who recognize the need for such a product, although some believe that improvements could be made in its execution.

However, one aspect where users have expressed frustration is the waiting time for participants. Some users feel that it is essential to always be listening to users and that reducing the waiting time would enhance the overall experience. Despite this challenge, the value provided by UserTest.io in gathering valuable user insights and supporting decision-making processes remains evident.

BrowserStack is a test platform built for developers and QAs to expand test coverage, scale and optimize testing with cross-browser, real device cloud, accessibility, visual testing, test management, and test observability. BrowserStack states it currently powers over a billion tests a year for customers who include Amazon, Paypal, Well Fargo Bank, Nvidia, MongoDB, Pfizer, GE, Discovery, React JS, Apache, JQuery and several others rely on BrowserStack to test their web and mobile apps.

Live - Desktop

Live - Desktop & Mobile

Live - Team

Automate - Desktop

Automate - Desktop & Mobile

Automate - Enterprise

Percy - Free

Percy - Desktop

Percy - Enterprise

App Live - Individual

App Automate - Device Cloud

App Automate - Enterprise

App Live - Enterprise

Percy - Desktop & Mobile

Live - Enterprise

App Live - Team

App Live - Team Pro

App Automate - Device Cloud Pro

App Automate - Device Cloud Pro + Visual Cloud

App Percy - Free

App Percy - Visual Core

App Percy - Visual Cloud

App Percy - Enterprise

Test Observability - Unlimited Free

Test Observability - Observability Pro

Test Observability - Enterprise

Accessibility Testing - Free

Accessibility Testing - Team

Accessibility Testing - Enterprise

BrowserStack

The BlazeMeter Continuous Testing Platform is a unified, end-to-end, next-generation software test automation platform built for both Agile and COE teams, from Perforce. BlazeMeter includes complete continuous testing capabilities deeply integrated into a single, intuitive workflow.

Basic

BlazeMeter

UserPeek

As opposed to manual testing tools, Automation Test Tools produce test cases that can be applied to web pages & apps that are triggered, executed, evaluted (often a regression test), and logged by scripts. Test automations can be applied to usability / UI testing (e.g. by simulating a user), load or performance testing, functional tests, or cross-browser compatibility tests as desired. Automation Test Tools vary by what languages they can be built in (or if they have a visual test designer that allows building tests without code, but rather with a graphical model), and what they test, with particular tools specializing in a particular kind of test (e.g. browser compatibility).

Automation testing is the process of testing software and other technologies to ensure strict requirements are met. Automation Test Tools produce test cases that can be applied to web pages & apps that are triggered, executed, evaluated and logged by scripts.

Record and Automate

Users can record manual test cases and can automate test scripts for reuse.

Multi-Browser Testing

Users can ensure that web applications work seamlessly across different browsers.

Mobile Testing

Allows users to automate testing on mobile devices for iOS and Android platforms.

Test Scheduling

Enables users to schedule tests to run at a specific date or time, or on a recurring basis.

Test Management

Provides a centralized location to manage test cases, track progress, and generate reports.

CI/CD Tool Integration

The product allows users to integrate automated testing into their continuous integration and continuous deployment (CI/CD) pipeline for faster feedback and results.

Integrated Version Control

Tracks changes to test scripts and allows users to rollback to previous versions if needed.

Parallel Testing

Enables users to run multiple tests simultaneously.

Object Recognition

The product is able to find and interact with user interface elements on a web page or application, to suggest fixes and/or make it easier to keep test elements in sync with the actual web page or application.

Data-Driven Testing

Users can run the same test script with different inputs to test out multiple different scenarios.

Testing Collaboration

Allows teams to share test cases, results, and feedback in real-time.

Real Device Testing

The product provides access to real hardware devices for testing on different platforms. Tests are run using your own devices or using provided simulated devices.

Testing Reports & Analytics

Provides insights into test results and helps users identify trends and/or areas for improvement.

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

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UserPeek
Formerly UserTest.io

Overview

What is UserPeek?