Velaris

Velaris is a customer success platform that helps to position customers for success, designed to set an organization's operational cadence in place. Velaris helps Customer Success teams understand their customers, and save hours of manual work. The platform's analytics, success plans, collaboration tools and automations are augmented with AI. Its drag-and-drop automation builder can be used to build comprehensive workflows, and it furthers collaborative work with included project management tools for tracking customer progress, playbooks to standardise processes, and collaboration tools that enable success agents to work with customers to achieve the best outcomes.