TrustRadius: an HG Insights company

What is Velocity Commerce?

Velocity is a business-to-business (B2B) order management platform for sales teams that sell through field representatives, ecommerce storefronts, and customer-service channels. The platform centralizes order capture, customer assignment, sales-territory management, and commission workflows.

Key Capabilities
  • Multi-channel order capture: Records orders from field sales, ecommerce, and customer-service channels, then assigns orders to the appropriate sales representative.
  • Territory and commission management: Maps customers and orders across sales hierarchies, controls representative access by territory, and automates commission calculations.
  • Representative portal: Gives sales representatives access to assigned customers, orders, and commission information, including from mobile devices.
  • Payment processing: Stores customer ACH and card payment methods for later orders and supports payment processing through its integration with Stripe.
  • Commerce integrations: Operates as a standalone platform and Shopify app, with stated support for platforms including BigCommerce, WooCommerce, and Wix.

Audience & Use Cases
  • Audience: B2B sales operations teams, field sales representatives, finance teams, and order-management staff.
  • Use Case: Managing order-to-cash processes, representative territories, commissions, and customer ordering across multiple sales channels.

Technical Details

Technical Details
Mobile ApplicationNo