Verint Intelligent Virtual Assistant (IVA) Reviews
Verint Intelligent Virtual Assistant (IVA)

Verint Intelligent Virtual Assistant (IVA)Competitors and Alternatives

Most Commonly Comparedto Verint Intelligent Virtual Assistant (IVA)

Best Verint Intelligent Virtual Assistant (IVA) Alternatives for Small Businesses

ZoomInfo Chat

Score 9.5 out of 10

ZoomInfo Chat is a solution based on the former Insent.ai, an AI-driven chatbot acquired by ZoomInfo in June 2021 to enable sales and marketing teams to engage and convert more website visitors.

Higher Rated Features

There is not enough information to display features

Intercom

Score 8.6 out of 10
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Intercom is an AI-first customer service platform that enhances the customer experience and improves operational efficiency, built on a single AI system with three major components: AI Agent, AI Copilot and AI Analyst (coming soon) to deliver customer service.

Higher Rated Features

  • Multi-Channel Help
  • Incident and problem management
  • Self Help Community

Best Verint Intelligent Virtual Assistant (IVA) Alternatives for Medium-sized Companies

Qualified

Score 9.6 out of 10

Qualified is a conversational sales and marketing platform for Salesforce, which, starting with chatbots and live chat, includes advanced routing and omnichannel alerts, so users can prompt sales reps to take immediate action with their named accounts.

Higher Rated Features

There is not enough information to display features

ZoomInfo Chat

Score 9.5 out of 10

ZoomInfo Chat is a solution based on the former Insent.ai, an AI-driven chatbot acquired by ZoomInfo in June 2021 to enable sales and marketing teams to engage and convert more website visitors.

Higher Rated Features

There is not enough information to display features

Intercom

Score 8.6 out of 10
Learn More

Intercom is an AI-first customer service platform that enhances the customer experience and improves operational efficiency, built on a single AI system with three major components: AI Agent, AI Copilot and AI Analyst (coming soon) to deliver customer service.

Higher Rated Features

  • Multi-Channel Help
  • Incident and problem management
  • Self Help Community

Genesys Cloud CX

Score 8.5 out of 10
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Genesys Cloud CX (formerly PureCloud, Genesys Cloud) is a contact center application optimized for automatic call distribution, interactive voice response, email, social media, chat, and text/SMS. It is also a VoIP interconnect service provider.

Higher Rated Features

  • Contact Center Software
  • Workforce Optimization (WFO)
  • Warm transfer

Five9

Score 8.1 out of 10

Five9 is cloud contact center software for inbound, outbound, blended, or multi-channel operations. This solution includes management capabilities such as campaign management, quality monitoring, real-time and historical reporting, and call recording.

Higher Rated Features

  • Workforce Optimization (WFO)
  • Contact Center Software
  • Predictive dialing

Best Verint Intelligent Virtual Assistant (IVA) Alternatives for Enterprises

Genesys Cloud CX

Score 8.5 out of 10
Visit Website

Genesys Cloud CX (formerly PureCloud, Genesys Cloud) is a contact center application optimized for automatic call distribution, interactive voice response, email, social media, chat, and text/SMS. It is also a VoIP interconnect service provider.

Higher Rated Features

  • Contact Center Software
  • Workforce Optimization (WFO)
  • Warm transfer

Five9

Score 8.1 out of 10

Five9 is cloud contact center software for inbound, outbound, blended, or multi-channel operations. This solution includes management capabilities such as campaign management, quality monitoring, real-time and historical reporting, and call recording.

Higher Rated Features

  • Workforce Optimization (WFO)
  • Contact Center Software
  • Predictive dialing