TrustRadius: an HG Insights company

Verint Workforce Management Professional (discontinued)

Score7.5 out of 10

17 Reviews and Ratings

Get a Demo

What is Verint Workforce Management Professional (discontinued)?

Verint® Workforce Management Professional™ (formerly Monet Workforce Engagement™) for contact centers was a solution incorporating forecasting, scheduling and other functions into a coordinated effort to optimize workforce resources. Based on Monet, the product is discontinued in favor of Verint's modern offerings.

Categories & Use Cases

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Tech Cares
2025
Tech Cares 2025
Tech Cares
2024
Tech Cares 2024

Technical Details

Technical Details
Mobile ApplicationNo

FAQs

What is Verint Workforce Management Professional (discontinued)?
Verint® Workforce Management Professional™ (formerly Monet Workforce Engagement™) for contact centers was a solution incorporating forecasting, scheduling and other functions into a coordinated effort to optimize workforce resources. Based on Monet, the product is discontinued in favor of Verint's modern offerings.
What are Verint Workforce Management Professional (discontinued)'s top competitors?
Alvaria Workforce, Talkdesk, and Eleveo are common alternatives for Verint Workforce Management Professional (discontinued).