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What is Veriva?

Veriva Systems is a call recording and analytics solution that aims to improve operational efficiency, ensure regulatory compliance, and enhance customer interactions. According to the vendor, this solution caters to businesses of various sizes, including small and medium enterprises (SMEs) and large enterprises. It is utilized by a range of professions and industries, such as call centers, customer service departments, financial institutions, legal firms, marketing and research companies, and virtual call centers.

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