TrustRadius: an HG Insights company

What is VIA3?

VIA3 Unity Workspace is a virtual collaboration platform offered by VIA3 Corporation. According to the vendor, this platform is designed to enhance team and client communications by providing a range of features including messaging, meetings, file sharing, and HIPAA-compliant faxing. It is intended for use by small to large-sized companies across various professions and industries such as business professionals, remote teams, healthcare organizations, legal firms, and government agencies.

Key Features

Channels and Rooms: According to the vendor, this feature allows real-time interaction through video, audio, and chat, promoting collaboration and productivity. Users can experience a sense of connectedness with their colleagues, similar to being in an office setting. The platform supports different communication modes, including voice-only, document-only, and video/audio/chat options. Private or public channels and rooms are available for customized communication settings.

Video Chat: The platform offers integrated video conferencing features, as claimed by the vendor, which facilitate smooth virtual meetings. It supports large group meetings and enables screen sharing during video calls. Additional features, such as blurred background, active speaker view, and moderator controls, enhance the overall video chat experience.

Direct Messaging: According to the vendor, this feature enables easy one-on-one communication through video, audio, and chat tools, promoting maximum efficiency. The platform supports both private messaging and group messaging, ensuring effective and streamlined communication between team members.

HIPAA-compliant Faxing: The vendor claims that this feature allows secure sending and receiving of digital faxes while complying with HIPAA regulations. It enables the storage and sharing of faxes within the organization and provides dedicated local fax numbers. The platform also allows for assigning fax managers and efficient distribution of faxes within the organization.

Mobile-Ready: The platform is fully compatible with iOS, Android, and tablets, as stated by the vendor. It provides a rich feature set that is easily accessible from mobile devices, allowing users to access the entire platform on the go, regardless of their location.

Fully Customizable: According to VIA3, the platform can be customized to meet the specialized needs of businesses. They offer the ability to create a customized virtual environment, ensuring that the platform can be tailored to fit the unique requirements of each business, thus enhancing productivity and workflow efficiency.

File Sharing: The platform enables easy saving, accessing, and sharing of files across the virtual workplace, according to the vendor. Collaborators can effortlessly share files with just one click, promoting efficient file management and seamless collaboration within the platform.